SPECIAL POLICY: POWER DOOR LOCK SWITCHES
MODELS: 1986-1987 S/T TRUCKS WITH POWER DOOR LOCK OPTION (AU3)
General Motors has determined that some power door lock failures have occurred on 1986-87 S/T model trucks. The failure modes include: inoperative switches, intermittent locking and unlocking while driving or parked, actuator sticking and actuator popping out of switch. In addition to durability improvement in the new switches, there is an appearance change which necessitates changing both the right and left door lock switches when one requires replacement.
VEHICLES INVOLVED
Involved are certain 1986-1987 S/T Model Trucks within the following VIN Breakpoints.
YEAR PLANT FROM THROUGH ---- ----- ---- ------- 1986 Pontiac G0500004 G0521489 1987 Pontiac H0500001 H0525609 1986 Moraine G2500035 G2533216 1987 Moraine H2500001 H2538543 1986 Shreveport G8500005 G8530693 1987 Shreveport H8500001 H8542190
SPECIAL POLICY ADJUSTMENT
Should this condition occur, General Motors will repair involved vehicles at no charge for a period of five years, regardless of mileage, from the date the vehicle was originally placed in service. This "SPECIAL POLICY ADJUSTMENT BULLETIN" should be filed in the three ring binder furnished each dealer by General Motors.
OWNER NOTIFICATION
Owners of vehicles involved in this SPECIAL POLICY ADJUSTMENT will be notified by GMC Truck (see copy of owner letter included with this Bulletin).
SERVICE PROCEDURE - 1986-1987 S/T DOOR LOCK SWITCHES - REPLACE -------------------------------------------------------------- Remove or disconnect (Figure No. 1)
1. Battery ground cable from battery.
2. Door trim panels including armrests. Reference Doors (Section 10A1) in Service Manual X-8729.
3. Each harness connector (Figure No. 1-A).
4. Each switch (Figure No. 1-B). Press in both spring clips to remove each switch.
Install or Connect (Figure No. 1)
1. Switches (B)
2. Hamess connectors (A).
3. Both door trim panels and armrests (Section 10A1).
4. Battery ground cable to the battery.
PARTS INFORMATION
Parts are available from General Motors Service Parts Operation (GMSPO).
PART NUMBER DESCRIPTION QUANTITY ------ ----------- -------- 15622301* Left Power Door 1 Lock Switch 15622302* Right Power Door 1 Lock Switch
*Appearance change necessitates changing both switches when one needs replacement.
WARRANTY INFORMATION
Dealers should submit a warranty claim on each vehicle completed.
LABOR OPERATION TIME NUMBER DESCRIPTION ALLOWANCE ------ ----------- ---------- T7510 Replace both .8 hrs power door lock switches
T7511 Reimbursement if previous repair performed - Net item column type code M
REIMBURSEMENT
Claims for customer reimbursement for previously paid repairs are eligible for reimbursement of repair expenses due to a previous power door lock malfunction. To obtain reimbursement, eligible owners must submit claims to an authorized GMC Truck dealer prior to May 31, 1989. The reimbursement should not exceed the amount paid by GMC Truck for the applicable labor operation. When a customer requests reimbursement the following must accompany that request:
- Proof of ownership, and
- Original paid receipt, or
- A copy of receipt with proof of payment.
Claims for customer reimbursement on previously paid repairs are to be submitted on a warranty claim.
Dear GMC Truck Owner:
This letter has been sent to inform you of the following special policy that applies to your vehicle.
REASON FOR THIS SPECIAL POLICY
General Motors has determined that some power door lock failures have occurred on 1986-87 S/T model trucks. The failure modes include: inoperative switches, intermittent locking and unlocking while driving or parked, actuator sticking and actuator popping out of switch. In addition to durability improvement in the new switches, there is an appearance change which necessitates changing both the right and left door lock switches when one requires replacement.
SPECIAL POLICY COVERAGE
Because this condition may occur beyond the warranty period we are writing this letter to advise you that GMC Truck Division will replace these switches at no charge for a period of five years from the date your vehicle was originally placed in service, regardless of mileage. Instructions have been furnished to GMC Truck dealers for repairing the condition and handling of this special policy.
WHAT YOU SHOULD DO
If you have previously encountered this condition, and paid for all or part of the repair, you should contact your GMC Truck dealer to request reimbursement prior to May 31, 1989. Your dealer will advise you regarding reimbursement. It will be necessary to present paid receipts or invoices to verify any expenditures for such repairs, please have them available when you contact your dealer.
We suggest you retain this letter with your Owner's Manual, Maintenance Guide, and Warranty Folder.
GMC Truck Division is taking this action in the interest of your continued satisfaction with our products.
GMC TRUCK DIVISION GENERAL MOTORS CORPORATION
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
