CAMPAIGN:LEFT FRONT STATIONARY GLASS. GMC Truck Safari

CHEVROLET: 94C26 GMC: 94-C-15 GROUP: BODY EXTERIOR

THE FOLLOWING MESSAGE WAS SENT VIA DCS/EMS ON APRIL 8, 1994.

DATE: APRIL 1994

SUBJECT: LEFT FRONT QUARTER STATIONARY GLASS

MODELS: 1994 M/L VANS

GENERAL MOTORS HAS DETERMINED THAT CERTAIN M/L VANS DO NOT HAVE PRIMER ON THE LEFT FRONT BODY SIDE STATIONARY GLASS WEATHERSTRIP. WITHOUT THIS PRIMER INSTALLED THERE WILL NOT BE ADEQUATE ADHESION BETWEEN THE WINDOW ASSEMBLY WEATHERSTRIP AND THE URETHANE ADHESIVE. THE URETHANE IS NECESSARY TO HOLD THE WINDOW ASSEMBLY TO THE VAN BODY. WITH IMPROPER ADHESION IT WOULD BE POSSIBLE TO PUSH THE WINDOW OUT.

TO CORRECT THIS CONDITION, THE STATIONARY GLASS WEATHERSTRIP IS TO BE CLEANED, PRIMED AND URETHANE ADHESIVE APPLIED TO RETAIN THE GLASS IN POSITION.

GMC VEHICLES INVOLVED ====================== THE FOLLOWING 1994 M/L VANS ARE AFFECTED:

VIN DEALER CODE

1GDEL19W1RB541971 48-26-557 1GDDM19Z2RB542128 48-53-052* 1GDDM19Z5RB542091 48-53-052* 1GDDM19Z9RB541865 48-53-052* 1GDDM19Z9RB542191 48-53-052* 1GDDM19W0RB541923 48-53-001* 1GDDM19W4RB542024 48-53-001* 1GDDM19Z1RB541049 48-47-085* 1GDDM19Z2RB541013 48-47-085* 1GDDM19Z7RB541850 48-47-085* * THESE VEHICLES WERE SHIPPED DIRECTLY TO AN UPFITTER AND WILL BE SENT TO THESE DEALERS FOR REPAIR.

CHEVROLET VEHICLES ================== DEALER CODE VIN 08265 1GBDM19Z2RB206472 08265 1GBDM19Z2RB206522 14144 1GBDL15W1RB204713* 16581 1GBDM19ZORB203845 16581 1GBDM19Z3RB206691 16581 1GBDM19Z9RB206940 16684 1GBDM19ZXRB206591 16684 1GBDM19Z0RB206633 16684 1GBDM19Z1RB206611 16684 1GBDM19Z2RB207136 16684 1GBDM19Z3RB206819 16684 1GBDM19Z8RB206590 16684 1GBDM19Z9RB206954 20095 1GBDM19W1RB204993 20095 1GBDM19W3RB205112 20095 1GBDM19W4RB204664 20095 1GBDM19W5RB205127 20095 1GBDM19W9RB204868 26054 1GBDM19Z5RB204540 26117 1GBDM19W0RB206332 26617 1GBDM19W1RB206615 26117 1GBDM19W4RB206303 26117 1GBDM19W4RB206379 26117 1GBDM19W7RB206506 26117 1GBDM19W8RB206384 26235 1GBDM19Z0RB207233 26235 1GBDM19Z1RB207161 26235 1GBDM19Z4RB207073 26235 1GBDM19Z5RB206255 26235 1GBDM19Z7RB206290 26266 1GBDM19ZXRB207384 26266 1GBDM19Z2RB207394 44388 1GBDM19ZXRB204114 44388 1GBDM19Z0RB205899 44388 1GBDM19Z2RB205855 44388 1GBDM19Z2RB205998 44388 1GBDM19Z3RB204276 44388 1GBDM19Z3RB204522 44388 1GBDM19Z4RB204318 44388 1GBDM19Z6RB204434 44388 1GBDM19Z6RB205843 44388 1GBDM19Z6RB206183 44388 1GBDM19Z7RB204569 44388 1GBDM19Z7RB205883 44388 1GBDM19Z7RB206080 44388 1GBDM19Z8RB204368 44388 1GBDM19Z8RB205908 44388 1GBDM19Z8RB206010 44388 1GBDM19Z9RB204069 44388 1GBDM19Z9RB204234 44388 1GBDM19Z9RB204332 44388 1GBDM19Z9RB205755

* EXCEPT FOR THIS ONE VEHICLE, ALL VEHICLES WERE SHIPPED DIRECTLY TO AN UPFITTER AND WILL BE SENT TO THESE DEALERS FOR REPAIR.

DEALER CAMPAIGN RESPONSIBILITY

ALL UNSOLD VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES.

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.

IF THE NAME AND ADDRESS OF THE OWNER OF AN INVOLVED VEHICLE WAS UNAVAILABLE TO GMC TRUCK DIVISION AT THE TIME OF CAMPAIGN INITIATION, THE DEALER MUST DETERMINE THE OWNER'S NAME AND ADDRESS FROM THE DEALERSHIP SALES RECORDS. PLEASE PROVIDE THIS INFORMATION DIRECTLY ON THE SECOND COPY OF THE LISTING NEXT TO THE APPLICABLE VIN SO THAT OUR RECORDS MAY BE UPDATED AND THE APPROPRIATE NOTIFICATION CAN BE MAILED TO THE OWNER. THIS SECOND COPY SHOULD THEN BE SUBMITTED TO THE ADDRESS LISTED BELOW IN THE PREVIOUSLY SUPPLIED YELLOW CAMPAIGN ENVELOPES.

GMC TRUCK DIVISION GENERAL MOTORS CORPORATION 101 UNION STREET PLYMOUTH, MICHIGAN 48170

OWNER NOTIFICATION

NO OWNER'S LETTER WILL BE REQUIRED.

SERVICE PROCEDURE

IN ORDER TO CORRECT THIS CONDITION, DEALERS SHOULD REFERENCE THE 1994 SERVICE MANUAL SECTION 10A3-7 (BODY SIDE FIXED WINDOW REPLACEMENT - EXTENDED METHOD). NOTE: DURING THE REMOVAL OF THE RETAINING CLIPS, HAVE A PARTNER OUTSIDE THE VEHICLE PREPARED TO CATCH THE GLASS IF IT SHOULD FALL OUT. IF AVAILABLE, SUCTION CUPS SHOULD BE USED TO HOLD THE GLASS. IF THE GLASS DOES NOT FALL OUT, PUSH ON THE GLASS FROM THE INSIDE OF THE VEHICLE. IF IT IS NOT POSSIBLE TO PUSH THE WINDOW OUT OF THE OPENING, THE REMOVAL PROCEDURE LISTED IN THE SERVICE MANUAL SHOULD BE USED. AFTER THE WINDOW IS REMOVED, IT IS IMPORTANT TO REMOVE ALL EXISTING ADHESIVE FROM THE WINDOW WEATHERSTRIP. ONCE THE WEATHERSTRIP IS CLEAN, THE SERVICE MANUAL PROCEDURE (EXTENDED METHOD) FOR APPLYING PRIMER AND ADHESIVE AND REPLACING THE WINDOW SHOULD BE FOLLOWED USING THE PARTS SUPPLIED FOR THIS CAMPAIGN. SEE PARTS INFORMATION BELOW.

PARTS INFORMATION

INVOLVED DEALERS WILL BE SHIPPED A SUFFICIENT QUANTITY OF THE PROPER ESSEX PRIMER AND URETHANE THE WEEK OF 4-11-94 AT NO CHARGE. DO NOT USE THE PRIMERS SUPPLIED WITH GM SERVICE KIT P/N 1052420. ADDITIONALLY, THE PRIMER IDENTIFIED IN THE 1994 M/L SERVICE MANUAL P/N 9982025 IS NOT AVAILABLE. A NEW WINDOW ASSEMBLY IS NOT REQUIRED.

WARRANTY INFORMATION

DEALERS SHOULD SUBMIT A WARRANTY CLAIM ON EACH VEHICLE COMPLETED UNDER THIS CAMPAIGN.

LABOR OPERATION *TIME PARTS TROUBLE NUMBER DESCRIPTION ALLOWANCE ALLOWANCE CODE

V8930 LEFT FRONT 1.2 HRS. $12.00 96 QUARTER STATIONARY GLASS - R

V8931 USE IF VEHICLE 0.3 HRS. ** 96 IS DELIVERED TO AND FROM THE REPAIR LOCATION

* FOR DEALER TO RECEIVE ADMINISTRATIVE TIME ALLOWANCE ASSOCIATED WITH THIS CAMPAIGN, ADD 0.1 HOUR TO THE LABOR OPERATION TIME ALLOWANCE.

** THE AMOUNT IDENTIFIED IN THE "PARTS ALLOWANCE" COLUMN ABOVE REPRESENTS 40% OF DEALER NET FOR PARTS THAT ARE FURNISHED IN THIS CAMPAIGN. THIS AMOUNT IS TO BE PLACED IN THE NET ITEM AMOUNT COLUMN OF THE CLAIM AND TYPE CODE "M."

FIGURES: 0

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALL POINT PEN.

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.

APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

ADMINISTRATIVE PROCEDURE

PROCEDURES COVERING THIS CAMPAIGN ARE OUTLINED IN SECTION V OF YOUR DEALERSHIP'S "GMC TRUCK WARRANTY CLAIMS PROCESSING MANUAL" #P9119.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.