What Is Covered
General Motors of Canada Limited will provide for repairs to the cutaway chassis during the Warranty Period in accordance with the terms, conditions, and limitations contained in this booklet.
Warranty Applies
This warranty is for GM cutaway chassis registered in Canada and normally operated in Canada or the United States and is provided to the original and any subsequent owners of the chassis during the warranty period. GM warranty coverages may be void or subject to restrictions on GM vehicles that have been imported/exported for resale.
Repairs Covered
This warranty covers repairs to correct any cutaway chassis defect related to materials or workmanship occurring during the Warranty Period. Needed repairs will be performed using new or remanufactured parts.
Warranty Period
The Warranty Period for all coverages begins on the date the chassis is first delivered or put in use and ends at the expiration of the coverage period.
For details regarding eligibility for a delay in the start of the warranty, see "Delayed Warranty Start" under Things You Should Know About the New Cutaway Chassis Limited Warranty .
Base Cutaway Chassis Coverage
Cutaway Chassis coverage includes the chassis frame, brakes, steering, suspension, front cab, sheet metal, instrument panel, and certain electrical components, as supplied by General Motors.
These components are covered for 3 years or 60 000 kilometres, whichever comes first, except for other coverages listed here under "What Is Covered" and those items listed under "What Is Not Covered" later in this section.
The body company or tire manufacturer may provide warranty coverage in addition to the General Motors chassis warranty coverage. Review the supplier companies warranty information for coverage details.
Powertrain Component Warranty Coverage
In addition to the Base Warranty Coverage, General Motors of Canada Limited will warrant for 5 years or 160 000 kilometres, whichever comes first, from the original in-service date of the vehicle, warrantable repairs which are required as a result of defects due to material and/or workmanship to the powertrain components as listed.
Engine
Cylinder head, block, all internally lubricated parts, manifolds, timing gears, timing chain, timing cover, flywheel, oil pump/oil pump housing, water pump, harmonic balancer, OHC carriers, valve covers, oil pan, engine mount, seals, gaskets, turbocharger and supercharger. Timing belts are covered until the first scheduled maintenance interval.
Transmission/Transaxle
Case, all internal parts, torque converter, transfer case, transmission/transaxle mounts, seals, and gaskets.
Front/Rear Wheel Drive
Final drive housing, all internal parts, axle shafts and axle shaft bearings, constant velocity joints, axle housing, propeller shafts, universal joints, wheel bearings, locking hubs, front differential actuator, supports, front hub bearings and rear axle hub bearings, seals and gaskets.
The coverages and benefits described under "Base Warranty Coverage" are not extended or altered because of this Powertrain Component Warranty.
For owners requiring more comprehensive coverage than that provided in this Powertrain Component Warranty, a specially priced GM Protection Plan is available. See your General Motors Dealer for more details.
Tire Coverage
The original tires on your cutaway chassis are covered against defects in materials or workmanship for 3 years or 60 000 kilometres OR until the tire requires normal replacement, whichever comes first. Any tire replaced under warranty will be covered for the remaining portion of the original tire coverage period.
The Tire Manufacturer warranty coverage may extend beyond the General Motors of Canada Limited warranty coverage. See your Tire Manufacturer dealer for specific details.
No Charge
Cutaway chassis warranty repairs including Towing, Parts, and Labour, will be made at No Charge.
Towing
Towing is covered from a public roadway or highway to the nearest GM dealership handling your chassis line, if your chassis cannot be driven because of a warranted defect. Restrictions may apply for towing in cases in excess of 200 kilometres. Contact your dealer for details.
Front Cab Sheet Metal Coverage
Corrosion: Front cab sheet metal panels are covered against rust for 3 years or 60 000 kilometres, whichever comes first.Rust-Through: Any front cab sheet metal panel that rusts through due to corrosion (an actual hole in the sheet metal) continues to be covered for up to 6 years 160 000 kilometres, whichever comes first. This coverage only applies to the cab sheet metal panels and not to other metal components.
Important: Cosmetic or surface corrosion (resulting from stone chips, dents or scratches in the paint, or failure to repair stone chips, dents or scratches in the paint or failure to repair paint damaged by stone chips, dents or scratches in the paint) is not included in the front cab sheet metal coverage.
Obtaining Repairs
To obtain cutaway chassis warranty repairs, take the chassis to the GM dealership handling your chassis line within the Warranty Period and request the needed repairs. A reasonable time must be allowed for the dealership to perform the necessary repairs.
Accessory Coverages
All GM approved accessories marketed and sold by General Motors of Canada Limited that are permanently installed on a GM cutaway chassis prior to delivery will be covered under the provisions of the New Cutaway Chassis Limited Warranty. In the event GM accessories are installed after vehicle delivery or are replaced under the new vehicle warranty, they will be covered (parts and labour) for the balance of the vehicle warranty, but in no event less than 12 months/unlimited kilometres (12 months/20 000 kilometres for commercial vehicles).
GM accessories sold over-the-counter, or those not requiring installation, will continue to receive the standard GM Dealer Parts Warranty for 12 months from the date of purchase (parts only).
Notice: This warranty excludes:
Any communications device that becomes unusable or unable to function as intended due to unavailability of compatible wireless service from the wireless communication carrier that provides service for the OnStar® system.What Is Not Covered
Tire Damage and Wear
Normal tire wear or wear-out is not covered. Road hazard damage such as punctures, cuts, snags, breaks resulting from pothole impact, curb impact, or from other objects is not covered. Also, damage from improper inflation, high-speed spin up, (as when stuck in mud or snow), tire chains, racing, improper mounting or dismounting, misuse, negligence, alteration, vandalism, or misapplication is not covered.
Front and rear suspension alignment, and/or tire and wheel balancing due to "curbing" or impact with potholes or other road hazards, are not covered.
Damage Due to Accident, Misuse, or Alteration
Damage caused as the result of any of the following is not covered:
| • | Chassis overloading or uneven weight distribution; |
| • | Cutting, welding, stretching, or shrinking of chassis frame rails or driveline; |
| • | Addition of aftermarket suspension equipment such as tag axles, springs or spring helpers, spacer blocks, or air springs; |
| • | Addition of aftermarket engine and transmission modifications such as blowers, turbochargers, exhaust brakes, exhaust systems, air induction systems, computers (software or hardware modifications), governors, gear splitters, or electric braking devices; |
| • | Collision, fire, theft, freezing, vandalism, riot, explosion, earthquake, water or flood, windstorm, lightning, or objects striking the chassis; |
| • | Misuse of the chassis such as spinning the wheels, driving over curbs, overloading, racing, or other competition. Proper chassis use is discussed in the Owner Manual; |
| • | Alterations or modifications to the cutaway chassis or components, after final assembly by General Motors (which includes rebuilding the chassis after it has suffered such extensive collision damage in an accident that it was written-off or deemed to be written-off, even if the rebuilt chassis uses undamaged parts and components from the written-off vehicle); |
| • | Coverages do not apply if the odometer has been disconnected, its reading has been altered, or kilometrage cannot be determined; |
| • | Chassis overloading or uneven weight distribution; |
| • | Cutting, welding, stretching, or shrinking of chassis frame rails or driveline; |
| • | Addition of aftermarket suspension equipment such as tag axles, springs, or spring helpers, spacer blocks, or air spring; |
| • | Addition of aftermarket engine and transmission modifications such as blowers, turbochargers, exhaust brakes, exhaust systems, air induction systems, computers (software or hardware modifications), governors, gear splitters, or electric braking devices. |
Important: This warranty is void on vehicles currently or previously registered as salvaged, scrapped (irreparable), rebuilt, junked, or totaled (written-off) or stolen.
Front Suspension Alignment
The front suspension alignment should be checked and adjusted as necessary by the body company after final chassis assembly has been completed. In some instances, it may be necessary for the chassis owner to check and adjust the chassis alignment due to chassis loading after purchase. The need for a front suspension alignment is maintenance and is not covered under the terms of the New Cutaway Chassis Limited Warranty.
Damage or Corrosion Due to Environment, Chemical Treatments or Aftermarket Products
Damage caused by airborne fallout, salt from sea air, salt or other materials used to control road conditions, chemicals, tree sap, insects, salt spray, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See "Chemical Paint Spotting" under Things You Should Know About the New Cutaway Chassis Limited Warranty .
Damage Due to Insufficient or Improper Maintenance
Damage caused by failure to follow the recommended Maintenance Schedule intervals and/or failure to use or maintain fluids, fuel, lubricants, or refrigerants recommended in the Owner Manual is not covered.
Maintenance is the owner's responsibility. General Motors of Canada Limited recommends that you keep all receipts and make them available if questions arise about maintenance.
Maintenance
All vehicles require periodic maintenance. Maintenance services, such as those detailed in the Owner Manual are the owner's expense.
Vehicle lubrication, cleaning, or polishing is not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure to the elements or lack of maintenance is not covered.
Items such as, but not limited to (and where applicable):
| • | Audio System Cleaning |
| • | Brake Pads and Linings |
| • | Clutch Linings |
| • | Coolants and Fluids |
| • | Filters |
| • | Keyless Entry Batteries * |
| • | Limited Slip Rear Axle Service |
| • | Tire Rotation |
| • | Wheel Alignment/Balance ** |
| • | Wiper Inserts |
are covered only when replacement or repair is the result of a defect in material or workmanship.
* Covered up to 12 months only.
** Maintenance items after 12 000 kilometres.
Extra Expenses
Economic loss or extra expense is not covered.
Examples include:
| • | Inconvenience |
| • | Lodging, meals, or other travel costs |
| • | Loss of vehicle use |
| • | Payment for loss of time or pay |
| • | Storage |
Other Exclusions
This warranty excludes any communications device that becomes unusable or unable to function as intended due to unavailability of compatible wireless service from the wireless communication carrier that provides service for the OnStar® system.
Other Terms
This warranty gives you specific legal rights. You may have different rights which vary from province to province according to applicable legislation. This warranty does not exclude or limit those rights but runs concurrently with any such applicable provincial legislation.
General Motors of Canada Limited does not authorize any person to create for it any other condition or liability in connection with these chassis. Any implied warranty of condition (including any implied warranty or condition of merchantability of fitness for a particular purpose) applicable to this chassis is limited in duration to the duration of this written warranty. The performance of repairs is the exclusive remedy under this written warranty or any implied warranty or condition. General Motors of Canada Limited shall not be liable for incidental or consequential damages resulting from breach of this written warranty or any implied warranty or condition.*
* Some provinces do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
