GM Service Manual Online
For 1990-2009 cars only

What Is Covered

General Motors of Canada Limited will provide for repairs to the vehicle during the Warranty Period in accordance with the terms, conditions, and limitations contained in this booklet.

Warranty Applies

This warranty is for GM vehicles registered in Canada and normally operated in Canada. GM warranty coverages may be void or subject to restrictions on GM vehicles that have been imported/exported for resale.

Repairs Covered

The warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the Warranty Period. Needed repairs will be performed using new or remanufactured parts.

Warranty Period

The Warranty Period for all coverages begins on the date the vehicle is first delivered or put in use and ends at the expiration of the Coverage period.

Base Warranty Coverage

The Base Warranty coverage for Chevrolet, Pontiac, and GMC is for 3 years or 60 000 kilometres, whichever comes first, except for other coverages listed here under "What Is Covered" and those items listed under "What Is Not Covered".

The Base Warranty coverage for Buick and the Hummer H2 and H3 is for 4 years or 80 000 kilometres, whichever comes first, except for other coverages listed here under "What Is Covered" and those items listed under "What Is Not Covered".

Powertrain Component Warranty Coverage

In addition to the Base Warranty Coverage, General Motors of Canada Limited will warrant for 5 years or 160 000 kilometres, whichever comes first, from the original in-service date of the vehicle, warrantable repairs which are required as a result of defects due to material and/or workmanship to the powertrain components as listed:

Engine

Cylinder head, block, all internally lubricated parts, manifolds, timing gears, timing chain, timing cover, flywheel, oil pump/oil pump housing, water pump, harmonic balancer, OHC carriers, valve covers, oil pan, engine mount, seals, gaskets, turbocharger and supercharger. Timing belts are covered until the first scheduled maintenance interval.

Transmission/Transaxle

Case, all internal parts, torque converter, transfer case, transmission/transaxle mounts, seals, and gaskets.

Front/Rear Wheel Drive

Final drive housing, all internal parts, axle shafts and axle shaft bearings, constant velocity joints, axle housing, propeller shafts, universal joints, wheel bearings, locking hubs, front differential actuator, supports, front hub bearings and rear axle hub bearings, seals and gaskets.

The coverages and benefits described under "Base Warranty Coverage" are not extended or altered because of this Powertrain Component Warranty.

For owners requiring more comprehensive coverage than that provided in this Powertrain Component Warranty, a specially priced GM Protection Plan is available. See your General Motors Dealer for more details.

This Powertrain Component Warranty is only available on vehicles sold in Canada and owned and operated in Canada.

Tire Coverage

The original tires on your vehicle are covered against defects in material or workmanship under the Base Warranty Coverage for 3 years or 60 000 kilometres, whichever come first, for Chevrolet, Pontiac, and GMC (4 years/80 000 km, whichever comes first, for Buick, H2, and H3) OR until the tire requires normal replacement, whichever comes first. Any tire replaced under warranty will be covered for the remaining portion of the Base Warranty Coverage period.

The Tire Manufacturer warranty coverage may extend beyond the General Motors of Canada Limited warranty coverage. See your Tire Manufacturer dealer for specific details.

Towing

Towing is covered from a public roadway or highway to the nearest GM dealership handling your vehicle line, if your vehicle cannot be driven because of a warranted defect. Restrictions may apply where the towing distance exceeds 200 kilometres. Contact your dealer for details.

No Charge

Warranty repairs including Parts, Labour, and approved Towing will be made at NO CHARGE (except for the $100 deductible per repair visit payable under the 6.6L DURAMAX® Diesel Engine Coverage, after the first 3 years or 60 000 kilometres, whichever comes first).

6.6L DURAMAX® Diesel Engine Coverage

For trucks equipped with a 6.6L DURAMAX® Diesel Engine, the diesel engine assembly, including turbocharger components (except those items listed under "What Is Not Covered") is covered for defects in material or workmanship without a deductible for 3 years or 60 000 kilometres, whichever comes first. The engine parts listed below continue to be covered after the vehicle has been in use for 3 years or 60 000 kilometres (subject to a $100 deductible per repair visit) for up to 5 years or 160 000 kilmetres whichever comes first from the in-service date.

    • Cylinder block and heads and all internal parts, intake and exhaust manifolds, timing gears, timing gear chain or belt and cover, flywheel, harmonic balancer, valve covers, oil pan, oil pump, water pump, fuel pump, engine mounts, seals, and gaskets.
    • Diesel Fuel Metering System: injection pump, nozzles, high pressure lines, high pressure sealing devices.
    • Glow Plug Control System: control/glow plug assembly, glow plugs, cold advance relay, Engine Control Module (ECM).
    • Fuel injection control module, integral oil cooler, transmission adapter plate, left and right common fuel rails, fuel filter assembly, fuel temperature sensor, and function blocks.

Important: Some of the above components may also be covered by the Emissions Warranty with no deductible. See the "Emission Warranty Parts List" under Emission Control Systems Warranty for details.

Hybrid Warranty

Included with the New Vehicle Warranty, General Motors of Canada Limited will warrant certain Hybrid components for each 2007 Chevrolet Silverado Hybrid and GMC Sierra Hybrid (hereafter referred to as Hybrid) for 8 years, or 160 000 kilometres, whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle. The Base Warranty Coverage is not extended or altered because of this Hybrid Component Warranty.

In addition to the initial owner of the vehicle, the coverage described in this Hybrid warranty is transferable at no cost to any subsequent person(s) who assumes ownership of the vehicle within the above described 8 year or 160 000 kilometres term. No deductibles are associated with this Hybrid warranty.

Hybrid - What is covered

This hybrid warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the 8 year or 160 000 kilometres term for the following:

Transmission: All automatic transmission components including the auxiliary transmission fluid pump assembly, flexplate assembly, electric machine rotor, and stator.

Steering: Electrohydraulic power steering pump and reservoir.

Brakes: Brake apply system sensor on the brake pedal assembly.

Other Hybrid Components: Starter Generator Control Module  (SGCM), SGCM radiator, SGCM coolant pump and bottle; Energy storage box and components including batteries and control module; hood switch, electric power outlets, 3 phase cable assembly, hybrid control module.

Sheet Metal Coverage

Sheet metal panels are covered against corrosion and rust-through as follows:

Corrosion: For Chevrolet, Pontiac, and GMC, body sheet metal panels are covered against rust for 3 years or 60 000 kilometres, whichever comes first. For Buick, H2 and H3, body sheet metal panels are covered against rust for 4 years or 80 000 kilometres, whichever comes first.

Rust-Through (Chevrolet, Pontiac, and GMC): Any body sheet metal panel that rusts through due to corrosion (an actual hole in the sheet metal) is covered for up to 6 years or 160 000 kilometres, whichever comes first. This coverage only applies to the body sheet metal panels and not to other metal components.

Rust-Through (Buick, Hummer H2 and H3): Any body sheet metal panel that rusts through due to corrosion (an actual hole in the sheet metal) is covered for up to 6 years, unlimited kilometres. This coverage only applies to the body sheet metal panels and not to other metal components.

Important: Cosmetic or surface corrosion (resulting from stone chips, dents, or scratches in the paint, or failure to repair paint damaged by stone chips, dents, or scratches in the paint) is not included in the sheet metal coverage.

Obtaining Repairs

To obtain warranty repairs, take the vehicle to a GM dealer facility handling your vehicle line within the Warranty Period and request the needed repairs. A reasonable time must be allowed for the dealership to perform the necessary repairs.

Accessory Coverages

All GM approved accessories marketed and sold by General Motors of Canada Limited that are permanently installed on a GM vehicle prior to delivery will be covered under the provisions of the Base Warranty Coverage of the New Vehicle Limited Warranty. In the event GM accessories are installed after vehicle delivery or are replaced under the new vehicle base warranty, they will be covered (parts and labour) for the balance of the base vehicle warranty, but in no event less than 12 months, unlimited kilometres (12 months/20 000 kilometres for commercial vehicles). This coverage is only effective for GM approved accessories permanently installed by a GM dealer or an associated GM-approved Accessory Distributor/Installer (ADI). GM accessories sold over-the-counter, or those not requiring installation, will receive the standard GM Dealer Parts Warranty for 12 months from the date of purchase (parts only). GM Licensed Accessories are covered under the accessory-specific manufacturer's warranty and are not warranted by GM or its dealers.

What Is Not Covered

Tire Damage or Wear

Normal tire wear or wear-out is not covered. Road hazard damage such as punctures, cuts, snags and breaks resulting from pothole impact, curb impact, or from other objects is not covered. Also, damage from improper inflation, high speed spinup (as when stuck in mud or snow), tire chains, racing, improper mounting or dismounting, misuse, negligence, alteration, vandalism, or misapplication is not covered.

Damage Due to Bedliners

Owners of trucks with a bedliner, whether after-market or factory installed, should expect that with normal operation the bedliner will move.

This movement may cause finish damage and/or squeaks and rattles. Therefore, any damage caused by the bedliner is not covered under the terms of the warranty.

Damage Due to Accident, Misuse, or Alteration

Damage caused as the result of any of the following is not covered:

    • Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle;
    • Misuse of the vehicle such as spinning the wheels, driving over curbs, overloading, racing, or other competition. Proper vehicle use is discussed in the Owner Manual;
    • Alteration or modification to the vehicle including the body, chassis, or components, after final assembly by General Motors (which includes rebuilding the vehicle after it has suffered such extensive collision damage in an accident that it was written-off or deemed to be written-off, even if the rebuilt vehicle uses undamaged parts and components from the written-off vehicle);
    • Coverages do not apply if the odometer has been disconnected, its reading has been altered, or kilometrage cannot be determined;
    • Chassis overloading or uneven weight distribution;
    • Cutting, welding, stretching, or shrinking of chassis frame rails or driveline;
    • Addition of aftermarket suspension equipment such as tag axles, springs, or spring helpers, spacer blocks, or air spring;
    • Addition of aftermarket engine and transmission modifications such as blowers, turbochargers, exhaust brakes, exhaust systems, air induction systems, computers (software or hardware modifications), governors, gear splitters, or electric braking devices.

Important: This warranty is void on vehicles currently or previously registered as salvaged, scrapped (irreparable), rebuilt, junked, or totaled (written-off) or stolen.

Damage or Corrosion Due to Environment, Chemical Treatments, or Aftermarket Products

Damage caused by airborne fallout, salt from sea air, chemicals, tree sap, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See "Chemical Paint Spotting" under Things You Should Know About the New Vehicle Limited Warranty for details.

Damage Due to Insufficient or Improper Maintenance

Damage caused by failure to follow the recommended Maintenance Schedule intervals and/or failure to use or maintain fluids, fuel, lubricants, or refrigerants recommended in the Owner Manual is not covered.

Maintenance is the owner's responsibility. General Motors of Canada Limited recommends that you keep all receipts and make them available if questions arise about maintenance.

Damage Due to Contaminated or Poor Quality Fuel

Poor fuel quality or incorrect fuel may cause driveability problems such as hesitation, lack of power, stall, or no start. It may also render gauges inoperable or degrade functionality for components such as spark plugs, oxygen sensors, and the catalytic converter. Damage from poor fuel quality, water contamination, incorrect diesel fuel or gasoline may not be covered.

It is recommended that gasoline meet specifications which were developed by automobile manufacturers around the world and contained in the World-Wide Fuel Charter which is available from the Alliance of Automobile Manufacturers at www.autoalliance.org/fuel_charter.htm. Gasoline meeting these specifications could provide improved driveability and emission control system performance compared to other gasoline.

Maintenance

All vehicles require periodic maintenance. Maintenance services, such as those detailed in the Owner Manual are at the owner's expense.

Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered.

Items such as:

    • Audio System Cleaning
    • Brake Pads and Linings
    • Clutch Linings
    • Coolants and Fluids
    • Filters
    • Keyless Entry Batteries *
    • Limited Slip Rear Axle Service
    • Tire Rotation
    • Wheel Alignment/Balance **
    • Wiper Inserts

are covered only when replacement or repair is the result of a defect in material or workmanship.

* Consumable battery covered up to 12 months only.

** Maintenance items after 12 000 kilometres.

Extra Expenses

Economic loss or extra expense is not covered.

Examples include:

    • Loss of vehicle use
    • Inconvenience
    • Storage
    • Payment for loss of time or pay
    • Vehicle rental expense
    • Lodging, meals, or other travel costs

Other Exclusions

This warranty excludes any communications device that becomes unusable or unable to function as intended due to unavailability of compatible wireless service from the wireless communication carrier that provides service for the OnStar® system.

Other Terms

This warranty gives you specific legal rights. You may have different rights which vary from province to province according to applicable legislation. This warranty does not exclude or limit those rights but runs concurrently with any such applicable provincial legislation.

General Motors of Canada Limited does not authorize any person to create for it any other condition or liability in connection with these vehicles. Any implied warranty or condition (including any implied warranty or condition of merchantability or fitness for a particular purpose) applicable to this vehicle is limited in duration to the duration of this written warranty. The performance of repairs and needed adjustments is the exclusive remedy under this written warranty or any implied warranty or condition.

General Motors of Canada Limited shall not be liable for incidental or consequential damages resulting from breach of this written warranty or any implied warranty or condition.*

* Some provinces do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.