CAMPAIGN:REAR WIPER SCRATCHES ENDGATE

SUBJECT: REAR WIPER SCRATCHES ENDGATE

Models: 1995 S/T Chevrolet Blazer and GMC Jimmy With Rear Wiper (RPO C25)

TO: ALL GENERAL MOTORS DEALERS

General Motors of Canada Limited has determined that certain 1995 S/T Chevrolet Blazers and GMC Jimmys equipped with a rear window wiper, the rear wiper blade can pivot as a result of the vehicle going through certain car washes. This can cause paint mutilation to the endgate. In these car washes, the cleaning action can pull the blade assembly out of its parked position and the inboard end of the blade can pivot 90 degrees towards the endgate. In this position, any movement of the wiper blade can scratch the paint and possibly gouge the metal on the endgate.

To correct this condition, dealers will replace the existing wiper blade with one that has an anti-pivot pin and repair any resultant paint damage to the endgate.

VEHICLES INVOLVED:

Involved are certain 1995 S/T Chevrolet Blazers and GMC Jimmys with rear wipers (RPO C25) built within the following VIN breakpoints:

Year Model Plant Plant Code From Through

1995 Chev Blazer S/T Linden K SOP SK157877 1995 Chev Blazer S/T Moraine 2 SOP S2147961 1995 GMC Jimmy S/T Linden K SOP SK516387 1995 GMC Jimmy S/T Moraine 2 SOP S2517223

NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners the possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometers traveled, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow- up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION:

Parts required to complete this campaign should be ordered through regular channels, as follows:

Part Number Description Ouantity/Vehicle --------------------------------------------------------------------------- 15685148 Endgate Outer Panel Protector As Required (Adhesive Patch)

15712630 Rear Window Wiper Blade 1

PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

Repair Code Description Time Allowance

2A Blade Replace, Back Glass .3

3A Refinish/Clear Coat Endgate, 2.6 Complete (Includes R & R Wiper Arm)

4A Refinish/Clear Coat Endgate, 3.0 Complete with Two-Tone Paint (Includes R & R Wiper Arm)

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.

* Repair Code 3A includes $35.72 for the material allowances (GJ). It also includes .3 for the paint mix time.

** Repair Code 4A includes $19.23 for the material allowances (GD). It also includes .3 for the paint mix time.

***T2420 Fuel Top Off - (Up to $30.00) - NOT for dealer inventory vehicles ***T2421 Wash Vehicle - (Up to $ 1 0.00) - NOT for dealer inventory vehicles ****T2422 Courtesy Transportation (max. $35.00 per day - up to 5 days) 6 or more days requires Zone (DSM) approval

NOTE: LABOUR OPERATIONS T2420 AND T2421 ARE TO BE PERFORMED ONLY ONCE FOR VEHICLES INVOLVED IN CAMPAIGN 5N07/5N09/5N10/5N11

*** These services should be clearly noted on the repair order and marked "NO CHARGE." This should then be presented to the owner as a gesture of appreciation from the dealership for their cooperation and inconvenience. These services can be charged by submitting a Warranty Claim and the amounts entered in the "Net Item/Sublet Amount" column using appropriate "T" labour operations.

**** Labour Operation T2422 should represent the cost of courtesy transportation following the guidelines as per the Service Policies and Procedures Manual, Article 1.4.16 Courtesy Transportation Program. Labour Operation T2422 only valid with Repair Codes 3A and 4A.

SERVICE PROCEDURE

Wiper Blade Replacement Only

1. Remove the black plastic tie band (if equipped).

2. Push the blade assembly locking tab (Figure 1, Item 1) toward the wiper arm and slide the assembly off the wiper arm hook.

3. Install the redesigned wiper blade assembly making certain it engages (clicks) onto the wiper arm. This new assembly contains an anti-rotation pin which prevents over-rotation of the blade.

4. Install the Campaign Identification Label.

IMPORTANT: Inform the customer that aftermarket rear wiper assemblies may NOT have the anti-rotation pin. Installation of such a part could damage the end gate paint if run through a brush-type car wash. However, aftermarket rubber blade inserts can still be used with the new blade assembly.

Endgate Paint Repair And Wiper Blade Replacement

1. If endgate paint shows scratches caused by rear wiper blade rotation, repaint complete tailgate (refer to section 2B "Paint" of the Service Manual).

2. Paint should be properly dried, and vehicle should be maintained between 60 degrees Fahrenheit and 90 degrees Fahrenheit for best results.

3. The body surface must be clean and devoid of surface contaminants. Wipe the intended endgate protector application area with a 50/50 solution of isopropyl alcohol and water.

4. Wipe the application area dry.

5. A wet application method of the protector is recommended. Spray the intended area of application with the 50/50 solution of isopropyl and water.

6. Also spray the adhesive surface of the endgate protector with this solution.

IMPORTANT: To avoid contamination of the adhesive or marring of the protector, touch the pre-mask only.

7. Apply the endgate protector to the endgate, using the cross car locator feature, and the up-down locator feature (Figure 2).

8. Press the adhesive film in place, forcing out the entrapped air and excess wetting solution.

9. Remove entrapped air bubbles by piercing the bubble at the outer edge with a pin and pushing the air toward the hole.

10. Once the endgate protector is applied, remove the pre-mask.

11. Remove the black plastic tie band (if equipped).

12. Push the blade assembly locking tab (Figure 1, Item 1) toward the wiper arm and slide the assembly off the wiper arm hook.

13. Install the redesigned wiper blade assembly making certain it engages (clicks) onto the wiper arm. This new assembly contains an anti-rotation pin which prevents over-rotation of the blade.

14. Install the Campaign Identification Label.

IMPORTANT: Inform the customer that aftermarket rear wiper assemblies may NOT have the anti-rotation pin. Installation of such a part could damage the end gate paint if run through a brush-type car wash. However, aftermarket rubber blade inserts can still be used with the new blade assembly.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

Dear General Motors Customer:

Your complete satisfaction with your 1995 Chevrolet Blazer or GMC Jimmy is most important to us. Throughout a production run, enhancements typically are made to our vehicles as part of our continuous improvement process. This letter outlines one of these enhancements which General Motors of Canada Limited would like to make available to you.

A redesigned wiper blade for the rear window reduces the possibility that the wiper blade may become entangled in certain types of automated car wash equipment.

This enhancement will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

Your complete satisfaction with your vehicle is important to us and we encourage you to see your GM dealer for this modification.

Customer Support Department General Motors of Canada Limited

Dear General Motors Customer,

Your complete satisfaction with your 1995 Chevrolet Blazer or GMC Jimmy is most important to us. Throughout a production run, enhancements typically are made to our vehicles as part of our continuous improvement process. This letter outlines two of these enhancements which General Motors of Canada Limited would like to make available to you.

Canadian Motor Vehicle Safety Standards require vehicles sold in Canada to be able to pass specified crash tests with very little fuel leakage, if any. Your vehicle surpasses the requirements of these safety standards. However, recent crash tests conducted in the U.S. revealed that if a four door Blazer or Jimmy with a substantial amount of fuel in the tank were involved in a frontal collision at speeds higher than those specified by the safety standard, fuel leakage could occur through the fuel tank bottom. While fuel leakage is always possible in higher speed crashes, we were not satisfied with this performance. Consequently, we have developed a protective seal and cover for the exterior of your vehicle's fuel tank which will avoid this fuel leakage. Applying this protective seal and cover can be done without removing or disassembling your vehicle's fuel system.

The second enhancement is a redesigned wiper blade for the rear window. This revised wiper blade reduces the possibility that the wiper blade may become entangled in certain types of automated car wash equipment.

These enhancements will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

Your complete satisfaction with your vehicle is important to us and we encourage you to see your GM dealer for this modification.

Customer Support Department General Motors of Canada Limited

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.