Subject: | 00013 -- ABS EBC325 Retaining Clip |
Models: | 2000 Chevrolet 2WD & 4WD Silverado, GMC 2WD & 4WD Sierra, Chevrolet 4WD Extended Cab S10 and GMC 4WD Extended Cab Sonoma |
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2000 Chevrolet 2 and 4-wheel drive Silverado pickup trucks, GMC 2 and 4-wheel drive Sierra pickup trucks, Chevrolet 4-wheel drive extended cab S-10 pickup trucks, and GMC 4-wheel drive extended cab Sonoma pickup trucks equipped with 4 wheel disc brakes. Some of these vehicles have an Antilock Braking System (ABS) motor containing an out-of-specification spring clip. As the number of ABS stops accumulates, this clip could allow the motor bearing to become misaligned. If misalignment occurs, the noise during ABS activation caused by the ABS motor will become progressively louder, and retainer/bearing friction will increase, resulting in higher motor-current draw. Eventually, this could render the ABS non-functional. If this occurs, both the amber ABS warning light and the red brake warning light will illuminate. The base brakes would remain fully functional, but the Dynamic Rear Proportioning (DRP) system, which optimizes front to rear brake balance would become inoperative. If the driver were to ignore the red brake warning light, the higher rear-brake output could potentially decrease vehicle stability during braking that slides the rear wheels. This instability could result in a vehicle crash.
Dealers are to replace the brake pressure module valve assembly.
Involved are certain 2000 Chevrolet 2 and 4-wheel drive Silverado pickup trucks, GMC 2 and 4-wheel drive Sierra pickup trucks, Chevrolet 4-wheel drive extended-cab S-10 pickup trucks, and GMC 4-wheel drive extended-cab Sonoma pickup trucks equipped with 4 wheel disc brakes and built within the following VIN breakpoints:
Year | Division | Model | Plant | From | Through |
---|---|---|---|---|---|
2000 | GMC | T Pickup | Shreveport | Y8112662 | Y8112744 |
2000 | GMC | C/K Pickup | Oshawa | Y1100162 | Y1127014 |
2000 | GMC | C/K Pickup | Pontiac East | YE121791 | YE138098 |
2000 | GMC | C/K Pickup | Ft. Wayne | YZ123046 | YZ136379 |
2000 | Chevrolet | T Pickup | Shreveport | Y8112087 | Y8112804 |
2000 | Chevrolet | C/K Pickup | Oshawa | Y1101159 | Y1127013 |
2000 | Chevrolet | C/K Pickup | Pontiac East | YE117721 | YE138018 |
2000 | Chevrolet | C/K Pickup | Ft. Wayne | YZ115367 | YZ138826 |
Important: Dealers should confirm vehicle eligibility through VISS (Vehicle Information Service System) or GM Access Screen (Canada only) or DCS Screen 445 (IPC only) prior to beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved.]
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number | Description | Qty/ Vehicle |
---|---|---|
12475563 | Valve Asm, Brake Pressure Module (C/K) | 1 |
12475645 | Valve Asm, Brake Pressure Module (S/T) | 1 |
12377967 | Fluid, Hyd Brk, DOT-3 Delco Supreme II | 1 pint |
Important: Thoroughly remove all loose dirt and/or contaminants from around the Electro-Hydraulic Control Unit (EHCU) to prevent contamination of disassembled ABS components.
Notice: Do not use a tool to pry the EBCM or the BPMV. Excessive force will damage the units.
Important: Do not use RTV or any other type of sealant on the EBCM gasket or mating surfaces.
Tighten
Tighten the four T-25 TORX screws to 5 N·m (44 lb in)
in an X pattern.
Tighten
Tighten the EHCU to bracket bolts to 9 N·m (80 lb in)
in an X pattern.
Important: If the brake pipes are retained by a frame mounted plastic clip, ensure that the pipes are positioned in the clip properly.
Tighten
Tighten the pipe fittings to 30 N·m (22 lb ft)
in an X pattern.
For US and IPC
Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Campaign Identification Label, be sure to pull the tab to allow the adhesion of the clear protective covering. Additional Campaign Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-888-414-6322 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number S-1015 when ordering.
Additional Campaign Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.
For Canada
Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. Additional Campaign Identification Labels for Canadian dealers can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number GMP 91 when ordering.
Submit a Product Campaign Claim with the information indicated below.
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours* |
---|---|---|---|---|---|---|
Replace Brake Pressure Module Valve Asm (Inc. Bleed Brakes) | 1 | -- | ** | MA-96 | V0472 | 1.3 hrs |
* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours". ** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus applicable Mark-Up or Landed Cost Mark-Up (for IPC) for the valve assembly and brake fluid needed to complete the repair. |
Refer to the General Motors WINS Claims Processing Manual for details on Product Campaign Claim Submission.
For US and Canada
Customers will be notified of this campaign on their vehicles by General Motors (see copy of customer letter included with this bulletin).
For IPC
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Safety Act. For owners outside these areas, dealers should notify customers using the attached suggested dealer letter.
For US and IPC (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letter, customers are told how to contact the US National Highway Traffic Safety Administration if the campaign is not completed within a reasonable time.
For ALL
All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
March, 2000Dear Chevrolet/GMC Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2000 Chevrolet 2 and 4-wheel drive Silverado pickup trucks, GMC 2 and 4-wheel drive Sierra pickup trucks, Chevrolet 4-wheel drive extended cab S-10 pickup trucks, and GMC 4-wheel drive extended cab Sonoma pickup trucks equipped with 4 wheel disc brakes. Some of these vehicles have an Antilock Braking System (ABS) motor containing an out-of-specification spring clip. As the number of ABS stops accumulates, this clip could allow the motor bearing to become misaligned. If misalignment occurs, the noise during ABS activation caused by the ABS motor will become progressively louder, and retainer/bearing friction will increase, resulting in higher motor-current draw. Eventually, this could render the ABS non-functional. If this occurs, both the amber ABS warning light and the red brake warning light will illuminate. The base brakes would remain fully functional, but the Dynamic Rear Proportioning (DRP) system, which optimizes front to rear brake balance would become inoperative. If the driver were to ignore the red brake warning light, the higher rear-brake output could potentially decrease vehicle stability during braking that slides the rear wheels. This instability could result in a vehicle crash.
Your dealer will replace the brake pressure module valve assembly. This service will be performed for you at no charge .
The length of time required to perform this service correction is approximately 1 hour and 20 minutes. Additional time may be required to schedule and process your vehicle. If you dealer has a large number of vehicles awaiting service, this additional time may be significant. Please ask your dealer if you wish to know how much additional time will be needed to schedule, process and repair your vehicle.
Please contact your Chevrolet/GMC dealer as soon as possible to arrange a service date. Parts are available and instructions for making this correction have been sent to your dealer.
Your Chevrolet/GMC dealer is best equipped to obtain parts and provide services to correct your vehicle as promptly as possible. Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance/Relations Center at the number listed below:
Division | Number | Deaf, Hearing Impaired, or Speech Impaired* |
---|---|---|
Chevrolet | 1-800-222-1020 | 1-800-833-2438 |
GMC | 1-800-462-8782 | 1-800-462-8583 |
* Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY) |
If, after contacting the appropriate customer assistance center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street SW, Washington, DC 20590 or call 1-800-424-9393 (Washington, DC residents use 202-366-0123).
The attached customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the postage paid reply card and returning it to us.
Chevrolet/Pontiac-GMC Division
General Motors Corporation
Enclosure