We are committed to assuring your satisfaction with your new GM Medium Duty Truck.

Your GM Medium Duty Truck dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period.

Your GM Medium Duty Truck dealer is best equipped to provide all of your service needs. Should you ever encounter a problem that is not resolved during or after the limited warranty period, talk to a member of dealer management. Under certain circumstances, GM and/or GM Medium Duty Truck dealers may provide assistance after the limited warranty period has expired when the problem results from a defect in material or workmanship. These instances will be reviewed on a case-by-case basis. If your problem has not been resolved to your satisfaction, follow the "Customer Satisfaction Procedure" as outlined under Owner Assistance .

We thank you for choosing a GM Medium Duty Truck.

See the "Customer Satisfaction Procedure" under Owner Assistance for information on the voluntary, non-binding alternative dispute resolution program in which GM participates.

Your selling dealership has made a large investment to ensure that they have the proper tools, training, and parts inventory to make any necessary warranty repairs should they be required during the warranty period. We ask that you return to your selling dealer for warranty repairs. In the event of an emergency repair, you may take your vehicle to any authorized GM Medium Duty Truck dealer for warranty repairs. However, certain warranty repairs require special tools or training that only a dealer selling your brand may have. Therefore, not all dealers are able to perform every repair. If a particular dealership cannot assist you, then contact the Customer Assistance Center. If you have changed your residence, visit any GM Medium Duty Truck dealer in the United States or Canada for warranty service. Diesel engine service may also be obtained at a Caterpillar Engine dealer. In case you require assistance in locating a dealer to perform service on your GM Medium Duty Truck, refer to the toll-free telephone numbers under "Customer Assistance Offices" under Owner Assistance for more information.

We are committed to assure your satisfaction with your new General Motors Medium Duty Truck.

Your General Motors Medium Duty dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period.

You should be aware that not all General Motors dealers are equipped to service all General Motors vehicles. If you are traveling or unable to return to your selling General Motors Medium Duty dealer for any reason, call 1-800-263-3777 for the name and location of the nearest General Motors service location.

Considering the investment you have made in your new Medium Duty Truck, we know you will want to operate and maintain it properly. We urge you, therefore, to follow the maintenance instructions contained in your Owner's Manual.

If you have any questions on how to keep your vehicle in good working condition, see your General Motors Medium Truck dealer, the place many GM customers choose to have their maintenance work done. You can rely on your General Motors Medium Truck dealer to use proper parts and repair practices.

General Motors of Canada Limited recommends that you retain receipts covering performance of regular vehicle maintenance. Repairs required due to damage resulting from lack of maintenance are not covered under your warranty. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship.

We suggest you keep these receipts in the glove box literature portfolio. Also a "Maintenance Record" form is provided in the Owners Manual (Maintenance Schedule section) for your convenience in recording services performed.

General Motors encourages all owners to report, at their earliest convenience, a change in name or address by calling our Customer Communication Centre toll free at 1-800-263-3777 (English) or 1-800-263-7854 (French). If you are a subsequent owner, please be sure to advise us by calling the number above. You may also visit the General Motors dealer of your choice to report a change in vehicle ownership. The current owner name and address is essential for General Motors to provide timely notification to owners of important information related to their vehicles.

Your GM dealer is best equipped to provide all your service needs. In the event you have any questions or concerns, talk to a member of dealer management. If you still need assistance, follow the additional procedures outlined in Owner Assistance .

We thank you for choosing a General Motors Medium Duty Truck product.

General Motors of Canada Limited