Subject: | 04010 -- Brake Pedal Assembly |
Models: | 2004 Chevrolet Kodiak |
2004 GMC TopKick |
| |
---|---|
DEALERS WHO HAVE INVOLVED VEHICLES AT AN UPFITTER/BODY BUILDER ARE TO CONTACT THEM IMMEDIATELY AND HAVE THE VEHICLE(S) INSPECTED. |
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2004 model year Chevrolet Kodiak and GMC TopKick vehicles. Some of these vehicles are missing a retainer that holds the brake booster push rod and the brake pedal together. If the retainer is missing, the push rod and pedal could separate resulting in a loss of foundation brakes. If this condition occurs where stopping distance is limited, a crash could occur.
Dealers are to inspect for the presence of the brake switch retainer and install a new retainer if it is missing.
Involved are certain 2004 model year Chevrolet Kodiak and GMC TopKick vehicles built within these VIN breakpoints:
Year | Division | Model | From | Through |
---|---|---|---|---|
2004 | Chevrolet | Kodiak 4500 | 4F507267 | 4F902013 |
2004 | Chevrolet | Kodiak 5500 | 4F502079 | 4F513264 |
2004 | Chevrolet | Kodiak 6500 | 4F510403 | 4F902118 |
2004 | Chevrolet | Kodiak 7500 | 4F510162 | 4F513214 |
2004 | Chevrolet | Kodiak 8500 | 4F510411 | 4F513200 |
2004 | GMC | TopKick 4500 | 4F506924 | 4F513210 |
2004 | GMC | TopKick 5500 | 4F506967 | 4F902220 |
2004 | GMC | TopKick 6500 | 4F509992 | 4F513216 |
2004 | GMC | TopKick 7500 | 4F510012 | 4F901000 |
2004 | GMC | TopKick 8500 | 4F507024 | 4F900871 |
Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld, Recall Information website. Dealers that have no involved vehicles currently assigned will not have a report available in GM DealerWorld.
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a report with the recall bulletin.
The Campaign Initiation Detail Report may containcustomer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO=Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO=Customer Special Order.
Part Number | Description | Qty |
---|---|---|
15048329* | RETAINER, BRK PED PUSH ROD | 1(if req'd) |
* Less than 45 vehicles worldwide are expected to require the retainer. Please check your inventory prior to ordering since this retainer is common and is used for other applications.
The following procedure is for inspecting, and if necessary, installing a new retainer clip o the brake pedal pivot shaft where the brake switch and pushrod attach.
• | If the retaining clip (2) is MISSING, then a n ew retaining clip needs to be installed. Proceed to the next step. |
• | If there IS a retaining clip (2), then no further action is required. |
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours* |
---|---|---|---|---|---|---|
Inspect for Retainer -- No Further Action Req'd | N/A | N/A | N/A | MA-96 | V1128 | 0.2 |
Inspect & Install Retainer | 1 | -- | ** | MA-96 | V1129 | 0.2 |
* -- For Recall Administrative Allowance, add 0.1 hours to the "Labor Hours". ** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for IPC) for the retainer needed to complete the repair. |
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter included with this bulletin).
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
March 2004Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2004 model year Chevrolet Kodiak and GMC TopKick vehicles. Some of these vehicles are missing a retainer that holds the brake booster push rod and the brake pedal together. If the retainer is missing, the push rod and pedal could separate resulting in a loss of foundation brakes. If this condition occurs where stopping distance is limited, a crash could occur.
Your GM dealer will inspect for the presence of the brake switch retainer and install a new retainer if it is missing. This service will be performed for you at no charge .
This inspection and service correction, if requried, will take approximately 15 minutes. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
To limit any possible inconvenience, we recommend that you contact your GM dealer as soon as possible to schedule an appointment for this repair. By scheduling an appointment, your dealer can ensure that the necessary parts will be available on your scheduled appointment date.
Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance Center at the number listed below:
Division | Number |
---|---|
Puerto Rico - English | 1-800-496-9992 |
Puerto Rico - EspaƱol | 1-800-496-9993 |
Virgin Islands | 1-800-496-9994 |
GMICT | 1-800-862-4389 |
If, after contacting the appropriate customer assistance center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street SW, Washington, DC 20590 or call 1-888-327-4236.
The attached customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the attached and mailing it in the postage paid envelope.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
General Motors Isuzu Commercial Truck, LLC
Enclosure