GM Service Manual Online
For 1990-2009 cars only

Step

Action

Value(s)

Yes

No

1

Did you perform the OnStar® Diagnostic System Check?

--

Go to Step 2

Go to OnStar System Check

2

Did you verify proper operation of the Audio System?

--

Go to Step 3

Go to Radio/Audio System Operation

3

Activate the OnStar® Center Call button.

Does the radio Mute?

--

Go to Step 4

Go to Step 10

4

Does "Connecting to OnStar®" play through the audio system?

--

Go to Step 5

Go to Step 7

5

Does "Connecting to OnStar®" play through only the Right speaker of the audio system?

--

Go to Step 8

Go to Step 12

6

Does "Connecting to OnStar®" play through only the Left speaker of the audio system?

--

Go to Step 9

Go to Step 12

7

Test the Remote Radio Audio Output (-) circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs .

Did you find and correct the problem?

--

Go to Step 12

Go to Step 11

8

Test the Remote Radio Right Audio Signal circuit for short to ground, an open or high resistance. Refer to Circuit Testing and Wiring Repairs .

Did you find and correct the problem?

--

Go to Step 12

Go to Step 11

9

Test the Remote Radio Left Audio Signal circuit for short to ground, an open or high resistance. Refer to Circuit Testing and Wiring Repairs .

Did you find and correct the problem?

--

Go to Step 12

Go to Step 11

10

Test the Entertainment and Comfort Serial Bus circuit for an open, high resistance or a short. Refer to Circuit Testing and Wiring Repairs .

Did you find and correct the condition?

--

Go to Step 12

Go to Step 11

11

Replace the VIU. Refer to Vehicle Interface Unit and Vehicle Communication Unit Modules Replacement in Cellular Communications.

Did you complete the repair?

--

Go to Step 12

--

12

Operate the system in order to verify the repair.

Did you find and correct the condition?

--

System OK

Go to Step 2