Step | Action | Value(s) | Yes | No |
---|---|---|---|---|
1 |
Does the radio now operate? | -- | -- | Go to Step 2 |
2 |
Important: The face of the radio will display Theftlock®. Does the radio have Theftlock®? | -- | Go to Step 3 | Refer to Radio/Audio System Check |
3 | Is it possible to get the security code from the customer? | -- | Refer to Radio/Audio System Operation | Go to Step 4 |
4 |
Did you receive the 6 digit radio display code? | -- | Go to Step 5 | Go to Step 8 |
5 | Contact Delco® Assistance to obtain a radio back-up code. Did you obtain the code? | -- | Go to Step 6 | -- |
6 |
Did the radio unlock? | -- | Go to Step 7 | Go to Step 6 |
7 |
Important: Step 6 only unlocked the radio, if the original code is not known, repeat step 6. This will remove the original owners code. The owner will then be able to reinstall their own personal security code. Did the radio display? | -- | -- | Go to Step 7 |
8 | Send the radio for repair. Is the repair complete? | -- | Go to Radio/Audio System Check | -- |