Diagnostic Instructions
Reference Information
Schematic Reference
Video System Schematics
Connector End View Reference
Entertainment/Communication Connector End Views
Electrical Information Reference
Circuit/System Testing
Dual DVD Rear Seat Entertainment Audio Inoperative
- Turn ON the ignition, Tune the radio to station 88.3, 88.7, 89.1, 89.5, 89.9, or 90.3MHz. Chose the station that has the least amount of regular audible radio reception.
- Press the power button on the headrest DVD display(s). Insert a DVD and operate the DVD player in play mode. Verify the DVD audio can not received on one of the above stations.
⇒ | If the DVD audio can be heard review the system operation with the customer. |
- Verify the DVD player is in play mode.
- At the DVD control module, test for AC voltage between terminal 6 and terminal 3 or 4 with a DMM at the back of the black or red connector.
⇒ | If AC voltage is present replace the DVD control module. |
- Turn the DVD player off and disconnect both connectors from the DVD display that was playing the DVD.
- Swap the two connectors on the display and swap the two corresponding connectors at the DVD control module. Verify the DVD audio now operates normally.
⇒ | If the DVD audio now operates normally, replace the DVD display harness. |
⇒ | It the DVD audio is still inoperative replace the suspect DVD display. |
Dual DVD Rear Seat Entertainment Audio Distorted
- Turn ON the ignition, Tune the radio to station 88.3, 88.7, 89.1, 89.5, 89.9, or 90.3MHz. Chose the station that has the least amount of regular audible radio reception.
- Press the power button on the headrest DVD display(s). Insert a DVD and operate the DVD player in play mode. Verify the DVD audio is distorted on one of the above stations.
⇒ | If the DVD audio can be heard review the system operation with the customer. |
- Turn the DVD player off and disconnect both connectors from the DVD display that was playing the DVD.
- Swap the two connectors on the display and swap the two corresponding connectors at the DVD control module. Verify the DVD audio now operates normally.
⇒ | If the DVD audio now operates normally, replace the DVD display harness. |
⇒ | If the DVD audio distortion persists, replace the DVD control module. |
Repair Instructions
Perform the
Diagnostic Repair Verification
after completing the diagnostic procedure.
Refer to the accessory installation instructions for replacement.