Subject: | Information on Engine Knock on Cold Start |
Models: | 2001-2002 Chevrolet and GMC C/K Pickup and Utility Models |
with 6.0L Engine (VIN U -- RPO LQ4) |
Some of the above vehicles may exhibit an engine knock noise that begins in the first several thousand miles/kilometers of use. The knock noise is most often noticed during initial start-up and typically disappears as the engine warms up. The noise is usually more noticeable on the initial start-up when the temperature is below 10°C (50°F) or if the vehicle has not been used for several days.
This noise may be caused by an interaction between the piston and the cylinder wall. GM Powertrain Engineering, and an analysis of engines returned with this condition, has confirmed that the noise is not detrimental to the performance, reliability or durability of the engine. The noise does not have any effect on the longevity of any of the engine components.
Important: At this time, replacing the engine assembly or pistons will not eliminate this noise.
Please share the information found in this bulletin with customers who inquire about this condition. In the event they have additional questions or concerns, please advise them to contact Customer Assistance at the numbers listed below for further information.
Division | Number | Deaf, Hearing Impaired, or Speech Impaired* |
---|---|---|
Chevrolet | 1-800-222-1020 8a.m. - 11p.m. (EST) | 1-800-833-2438 8a.m. - 11p.m. (EST) |
GMC | 1-800-462-8782 8a.m. - 11p.m. (EST) | 1-800-462-8583 8a.m. - 11p.m. (EST) |
Canada | 1-800-263-3777 (English) 1-800-263-7854 (French) 7:30a.m. - 11:30p.m. (EST) (Mon-Fri) 7:30a.m. - 6p.m. (EST) (Sat) | 1-800-263-3830 7:30a.m. - 11:30p.m. (EST) (Mon-Fri) 7:30a.m. - 6p.m. (EST) (Sat) |
* Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY) |