Outside Rearview Mirrors Do Not Return To The Correct memory Position - keywords adjust door driver fob key left RKE

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Some customers may comment that their outside rear view mirrors do not return to the correct memory position. The concern normally occurs after the power folding mirrors have been folded in (such as parking in a garage) and the owner has the driver 1 or 2 set to recall memory with key fob or at key in.

When the mirrors are power folded in the mirror glass will center before the mirrors are folded in to prevent damage to the mirror glass. On the next key cycle or fob operation the mirrors will try to go back to the memory position while they are still folded in. In most cases the passenger mirror will go back to the correct position; however the drivers mirror glass may contacts the body of the mirror mounting base and prohibit the glass from moving any further.

Note:: Only vehicles equipped with RPO DL3 power folding mirrors have memory feature, all other mirror options (DL8, DPF, DPN, etc) do not have the memory feature.

There are two ways correct this:

1. Have the customer turn off the memory seat recall feature ("Recall by key fob" or at "key in") and then the mirrors will return to the correct position when power folded out.
2. If the customer wants to use the memory seat recall feature then they will have to select the appropriate Driver #1 or #2 button on the driver's door once the mirrors are power folded out. The mirrors will then return to the correct memory position.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.