Subject: | 05027A -- FUEL MODULE RESERVOIR ASSEMBLY |
Models: | 2000-2001 CHEVROLET 1500 SERIES SUBURBAN |
2000-2001 GMC 1500 SERIES YUKON XL |
THE SERVICE PROCEDURE IN THIS BULLETIN HAS BEEN REVISED TO INCLUDE THE USE OF TOOL J 41413-300, EVAP CAP/PLUG KIT. PLEASE REVIEW THE SERVICE PROCEDURE IMMEDIATELY. DISCARD ALL COPIES OF BULLETIN 05027 ISSUED OCTOBER 2005.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2000-2001 Chevrolet 1500 Series Suburban and GMC 1500 Series Yukon XL vehicles. Some of these vehicles were built with fuel module reservoir assemblies that contain fuel pump wires and/or connectors that may overheat under certain operating conditions. Fuel pump wires that overheat may become exposed and result in one or more of the following conditions: 1) if the ignition circuit wire is exposed and shorts to ground, the fuel pump fuse will blow, disabling the fuel pump and causing an engine stall or no-start condition; 2) if the ignition circuit or ground wire is exposed and shorts to the fuel level sender card wires, inaccurate fuel level readings may result; 3) if sufficient heat is conducted to the pass-through connector, a hole in the connector may result, which may cause a Service Engine Soon light to be illuminated during the emission system diagnostics routine. Fuel vapor, and in some cases liquid fuel, may leak out of the fuel tank through the hole in the connector body. If a sufficient amount of fuel were to leak out and if an ignition source were present, a vehicle fire could occur.
Dealers are to remove the fuel tank, remove the fuel module reservoir assembly, and install a new service kit. The service kit includes a new pass-through connector, wiring harness for the fuel pump and fuel sender card.
Involved are certain 2000-2001 Chevrolet 1500 Series Suburban and GMC 1500 Series Yukon XL vehicles built within these VIN breakpoints:
Year | Division | Model | From | Through |
---|---|---|---|---|
2000 | Chevrolet | Suburban | YG100002 | YG229688 |
YJ100001 | YJ211728 | |||
2001 | Chevrolet | Suburban | 1G100015 | 1G289620 |
1J100003 | 1J318221 | |||
2000 | GMC | Yukon XL | YG100003 | YG229685 |
YJ100017 | YJ211810 | |||
2001 | GMC | Yukon XL | 1G100013 | 1G289614 |
1J100013 | 1J318207 |
Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld (US) Recall Information, GMinfoNet (Canada) Recall Reports. Dealers will not have a report available if they have no involved vehicles currently assigned.
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers will not receive a report with the recall bulletin if they have no involved vehicles currently assigned.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number | Description | Qty |
---|---|---|
15824379 | Harness Kit, F/Tnk F/Pmp Mdl Wrg | 1 |
• | J 44402 Fuel Tank Sending Unit Wrench |
• | J 34730-1A Fuel Pressure Gauge |
• | J 37088-A Quick Connect Tools |
• | J 38125-8 Wire Stripper Crimper |
• | J 41413-300 EVAP Cap/Plug Kit |
Caution: Before servicing any electrical component, the ignition key must be in the OFF or LOCK position and all electrical loads must be OFF, unless instructed otherwise in these procedures. If a tool or equipment could easily come in contact with a live exposed electrical terminal, also disconnect the negative battery cable. Failure to follow these precautions may cause personal injury and/or damage to the vehicle or its components.
Caution: Remove the fuel tank cap and relieve the fuel system pressure before servicing the fuel system in order to reduce the risk of personal injury. After you relieve the fuel system pressure, a small amount of fuel may be released when servicing the fuel lines, the fuel injection pump, or the connections. In order to reduce the risk of personal injury, cover the fuel system components with a shop towel before disconnection. This will catch any fuel that may leak out. Place the towel in an approved container when the disconnection is complete.
Caution: Gasoline or gasoline vapors are highly flammable. A fire could occur if an ignition source is present. Never drain or store gasoline or diesel fuel in an open container, due to the possibility of fire or explosion. Have a dry chemical (Class B) fire extinguisher nearby.
Notice: Do not bend the fuel tank straps. Bending the fuel tank straps may damage the straps.
Notice: Do not handle the fuel sender assembly by the fuel pipes. The amount of leverage generated by handling the fuel pipes could damage the joints.
Caution: Drain the fuel from the fuel sender assembly into an approved container in order to reduce the risk of fire and personal injury. Never store the fuel in an open container.
Caution: The O-ring may be damaged during installation if it is not properly lubricated.
Caution: Check the fuel level sensor float arm to be certain it is not binding and moves freely. A binding float arm may cause inaccurate fuel gauge readings.
Caution: In order to reduce the risk of fire and personal injury that may result from a fuel leak, always replace the fuel sender gasket when reinstalling the fuel sender assembly.
Important: The fuel pump strainer must be in a horizontal position when the fuel sender is installed in the tank. When installing the fuel sender assembly, assure that the fuel pump strainer does not block full travel of the float arm.
5.1. | Remove approximately 8 inches (220 mm) of tape and black plastic conduit from the vehicle's fuel pump body harness. |
5.2. | Remove the 4 pin Metri Pack 150 electrical connector from the vehicle's body harness. |
5.3. | Stagger the 4 leads of the body harness wiring by 1.5 inches (40 mm) and remove approximately 5/16 inches (7.5 mm) of insulation from each of the 4 body harness leads. |
5.4. | When installing the new 4-pin GT280 connector on the vehicle's body harness it will be necessary to maintain the approximate length of the vehicle's body harness. Align the appropriate colors and stagger the 4 leads of the new 4-pin GT280 connector to correspond to the vehicle's body harness. |
5.5. | Remove approximately 5/16 inches (7.5 mm) of insulation from each of the leads on the new GT 280 connector. |
5.6. | Connect the new GT280 connector to the body harness of the vehicle with the 4 butt splice connectors contained in the kit. Use the blue splices on the black and gray leads and the red splices on the purple and orange/black leads. Crimp the splices in place with the appropriate crimp tool, Kent Moore tool J 38125-8 or equivalent. |
5.7. | Shrink the insulation of the butt splices, using a heat gun, until a small amount of sealant comes out of the end of the splice tube. |
5.8. | Install black plastic conduit and re-tape as before. |
Tighten
Tighten the bolts to 40 N·m(30 lb ft).
Tighten
• | Tighten the fuel fill hose clamp to 2.5 N·m(22 lb in). |
• | Tighten the vent hose clamp to 2.5 N·m(22 lb in). |
Tighten
Tighten the bolts to 25 N·m(18 lb ft).
25.1. | Turn the ignition ON for 2 seconds. |
25.2. | Turn the ignition OFF for 10 seconds. |
25.3. | Turn the ignition ON. |
25.4. | Inspect for fuel leaks. |
All customer requests for reimbursement for previous repairs for the recall condition will be handled by the Customer Assistance Center, not by dealers.
A General Motors Product Recall Customer Reimbursement Procedure Form is included with the customer letter.
Important: Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.
Customer requests for reimbursement of previously paid repairs to correct the recall condition are to be submitted by October 31, 2006.
All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.
When a customer requests reimbursement, they must provide the following:
• | Proof of ownership at time of repair. |
• | Original paid receipt confirming the amount of repair expense(s) that were not reimbursed, a description of the repair, and the person or entity performing the repair. |
Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.
Important: Refer to the GM Service Policies and Procedures Manual, section 1.6.2, for specific procedures regarding customer reimbursement verification.
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours | Net Item |
---|---|---|---|---|---|---|---|
Install Harness Kit | 1 | -- | * | MA-96 | V1413 | 2.0 | N/A |
Customer Reimbursement (Canadian & Export Dealers/US CAC) | N/A | N/A | N/A | MA-96 | V1414 | 0.2 | ** |
* The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for the harness kit needed to complete the repair. ** The amount identified in the "Net Item" column should represent the dollar amount reimbursed to the customer. |
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
October 2005Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
In May you were notified of a safety recall on your vehicle. This letter is to inform you of the condition and to let you know that parts to permanently correct your vehicles are now available.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2000-2001 Chevrolet 1500 Series Suburban and GMC 1500 Series Yukon XL vehicles. Some of these vehicles were built with fuel module reservoir assemblies that contain fuel pump wires and/or connectors that may overheat under certain operating conditions. Fuel pump wires that overheat may become exposed and result in one or more of the following conditions: 1) if the ignition circuit wire is exposed and shorts to ground, the fuel pump fuse will blow, disabling the fuel pump and causing an engine stall or no-start condition; 2) if the ignition circuit or ground wire is exposed and shorts to the fuel level sender card wires, inaccurate fuel level readings may result; 3) if sufficient heat is conducted to the pass-through connector, a hole in the connector may result, which may cause a Service Engine Soon light to be illuminated during the emission system diagnostics routine. Fuel vapor, and in some cases liquid fuel, may leak out of the fuel tank through the hole in the connector body. If a sufficient amount of fuel were to leak out and if an ignition source were present, a vehicle fire could occur.
Your GM dealer will install a new service kit consisting of a new fuel pump connector and a wiring harness. This service will be performed for you at no charge .
This service correction will take approximately 2 hours. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
To limit any possible inconvenience, we recommend that you contact your GM dealer as soon as possible to schedule an appointment for this repair. By scheduling an appointment, your dealer can ensure that the necessary parts will be available on your scheduled appointment date. Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance Center at the listed number below. The Customer Assistance Center’s hours of operation are from 8:00 AM to 11:00 PM, EST, Monday through Friday.
Division | Number | Text Telephones (TTY) |
---|---|---|
Chevrolet | 1-800-630-2438 | 1-800-833-2622 |
GMC | 1-866-996-9463 | 1-800-462-8583 |
Puerto Rico - English | 1-800-496-9992 |
|
Puerto Rico - EspaƱol | 1-800-496-9993 |
|
Virgin Islands | 1-800-496-9994 |
|
Guam | 1-671-648-8650 |
|
If, after contacting the appropriate Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington, DC 40990, or call the toll-free Vehicle Safety Hotline at 1 888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.
The enclosed customer reply form identifies your vehicle. Presentation of this form to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition.
More information about this recall, including answers to frequently asked questions, can be found online at the Owner Center at My GMLink. This free online service offers vehicle and ownership related information along with tools tailored to your specific vehicle. To join, visit www.gm.com/recall, and enter your vehicle's 17-character vehicle identification number (VIN), shown on the enclosed reply form.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
General Motors Corporation
Enclosure
05027