Subject: | Rattle/Squeak from Front of Vehicle (Replace Lower Portion of Upper Insulator Assembly) |
Models: | 2002-2005 Cadillac Escalade, Escalade EXT |
2003-2005 Cadillac Escalade ESV |
2000-2005 Chevrolet Silverado, Suburban, Tahoe |
2002-2005 Chevrolet Avalanche |
2000-2005 GMC Sierra, Yukon, Yukon XL |
This bulletin is being revised to update the correction and parts information. Please discard Corporate Bulletin Number 03-03-08-002A (Section 03 -- Suspension).
Some customers may comment on a rattle or squeak type noise coming from the front of the vehicle.
The front shock absorber plastic pilot ring may be wearing out, causing the shock to misalign in the insulator.
DO NOT replace the shock . Replace the lower portion, P/N 15834275 , of the upper insulator assembly using the procedure listed below. This new insulator has a taller plastic pilot ring that is attached to the metal sleeve to aid in the proper alignment of the insulators.
Important: Be sure to center the shock in the frame bracket and tighten the upper mounting nut when the vehicle is on the ground.
Part Number | Description |
---|---|
15834275 | Insulator Asm. - Frt. S/ABS (Lower Part of Upper Insulator) |
For vehicles repaired under warranty, use:
Labor Operation | Description | Labor Time |
---|---|---|
E3800/E3801 | Shock Absorber, Front - Replace (Right/Left) | Use published labor operation time |
E3807 | Shock Absorber, Front - Replace (Both) |