GM Service Manual Online
For 1990-2009 cars only

Rattle/Squeak from Front of Vehicle (Replace Lower Portion of Upper Insulator Assembly)

Subject:Rattle/Squeak from Front of Vehicle (Replace Lower Portion of Upper Insulator Assembly)

Models:2002-2005 Cadillac Escalade, Escalade EXT
2003-2005 Cadillac Escalade ESV
2000-2005 Chevrolet Silverado, Suburban, Tahoe
2002-2005 Chevrolet Avalanche
2000-2005 GMC Sierra, Yukon, Yukon XL



This bulletin is being revised to update the correction and parts information. Please discard Corporate Bulletin Number 03-03-08-002A (Section 03 -- Suspension).


Condition

Some customers may comment on a rattle or squeak type noise coming from the front of the vehicle.

Cause

The front shock absorber plastic pilot ring may be wearing out, causing the shock to misalign in the insulator.

Correction

DO NOT replace the shock . Replace the lower portion, P/N 15834275 , of the upper insulator assembly using the procedure listed below. This new insulator has a taller plastic pilot ring that is attached to the metal sleeve to aid in the proper alignment of the insulators.

  1. Remove the front shock absorber. Refer to the Shock Absorber Replacement procedure in the Front Suspension sub-section of the Service Manual.
  2. Remove the lower portion of the upper insulator from the shock and discard.
  3. Install the new lower portion of the upper insulator to the shock.
  4. Important: Be sure to center the shock in the frame bracket and tighten the upper mounting nut when the vehicle is on the ground.

  5. Install the front shock absorber. Refer to the Shock Absorber Replacement procedure in the Front Suspension sub-section of the Service Manual.

Parts Information

Part Number

Description

15834275

Insulator Asm. - Frt. S/ABS (Lower Part of Upper Insulator)

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

E3800/E3801

Shock Absorber, Front - Replace (Right/Left)

Use published labor operation time

E3807

Shock Absorber, Front - Replace (Both)