Did you review the Wiper/Washer System Description and Operation and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Wiper/Washer Systems

1. Turn ON the ignition, with the engine OFF.
2. Activate the windshield washer switch.

Do the windshield washers operate properly?

Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems

Go to Step 3

1. Disconnect the windshield washer pump connector.
2. Connect a test lamp between the windshield washer pump connector terminals A and B.
3. Activate the windshield washer switch.

Does the test lamp illuminate?

Go to Step 9

Go to Step 4

1. Connect a test lamp between the windshield washer pump connector terminal A and a good ground.
2. Activate the windshield washer switch.

Does the test lamp illuminate?

Go to Step 7

Go to Step 5

Test the windshield washer pump control circuit for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 10

Go to Step 6

Test the windshield washer switch signal circuit for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 10

Go to Step 8

Repair the open in the windshield washer pump ground circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

Go to Step 10

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Replace the windshield wiper/washer switch. Refer to Multifunction, Turn Signal, and Hazard Switch Replacement - On Vehicle .

Did you complete the replacement?

Go to Step 10

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Replace the windshield washer pump. Refer to Washer Pump Replacement .

Did you complete the replacement?

Go to Step 10

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Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3