Information on Verifying OnStar System Function During Pre-Delivery Inspection (PDI)
| Subject: | Information on Verifying OnStar® System Function During Pre-Delivery Inspection (PDI) |
| Models: | 2006-2008 GM Passenger Cars and Trucks (including Saturn) |
| 2006-2008 HUMMER H2, H3 |
| 2006-2008 Saab 9-7X |
| Equipped with OnStar® |
This bulletin is being revised to add model years. Please discard Corporate Bulletin Number 06-08-46-006 (Section 08 - Body and Accessories).
Do This | Don't Do This |
|---|---|
Check for green indicator on OnStar® unit. | Do NOT push the blue OnStar® button just to verify system function. |
As part of the vehicle pre-delivery inspection (PDI) process, dealers must follow a PDI form. One of the steps on the form states to "Check OnStar® for Connectivity." To do this, many technicians push the blue OnStar® button, wait for a connection and then hang up.
According to OnStar®, it is NOT necessary to push the blue button to verify system function. There is no reason to place an actual OnStar® call unless the technician is setting up service for a customer. The acceptable way to check for OnStar® system function is by verifying that the indicator light on the OnStar® unit is illuminated and shows green when the ignition key is in the ON position. The indicator light is an LED that shows green if the OnStar® components are connected and all diagnostics have been passed. The indicator shows red, or will not illuminate, if there is a problem with the vehicle's OnStar® system. On vehicles that have the OnStar® buttons located in the rearview mirror, the indicator is usually to the right of the buttons. On vehicles with OnStar® buttons located elsewhere, the indicator is usually to the left of the buttons.
The verbiage on the PDI form will be revised to read "Verify OnStar® function indicator light is green (if equipped)."
