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For 1990-2009 cars only

Rattle Noise from Center of Instrument Panel Carrier (Add Felt Tape to OnStar Module Support Bracket)

Subject:Rattle Noise from Center of Instrument Panel Carrier (Add Felt Tape to OnStar® Module Support Bracket)

Models:2007 Cadillac Escalade Models
2007 Chevrolet Avalanche, Suburban, Tahoe
2007 GMC Yukon Models



Condition

Some customers may comment about a rattle noise coming from the center of the instrument panel carrier when driving over bumps.

Cause

This condition may be caused by the OnStar® module becoming loose in its support bracket.

Correction

If the noise is isolated to the center of the I/P carrier, inspect the mounting of the OnStar® module. If the OnStar® module is rattling in the OnStar® module support bracket, add felt tape to the outer ribs of the OnStar® module support bracket to tighten the fit between the bracket and the OnStar module. Refer to Communication Interface Module Replacement in SI.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

R5140

Module, Vehicle Interface Unit VIU/VCIM - Replace

1.4 hrs