Rear Video Screen Inoperative - Blank/Black DVD Screen with Audio Present (Exchange DVD Unit)

This bulletin is being revised to specify the part numbers of the DVD monitors that are affected by this condition. Please discard Corporate Bulletin Number 06-08-44-026 (Section 08 -- Body & Accessories).

Some customers may comment that the overhead DVD screen is blank or black but audio is present when a DVD is inserted into the player. They may also indicate that the DVD player will turn on if they eject and reinsert the DVD a second or third time or if they use the remote control power button.

This condition may be caused by the DVD screen back lighting bulb intermittently not lighting. In some cases, if you look closely at the black screen or shine a flashlight at the screen, you may be able to see that the video is playing. This is why if the DVD is ejected and reinserted a couple times, the back lamp will light.

To correct this concern, exchange the overhead DVD screen using any of the following Electronic Service Centers:

U.S. Retailers: Please call one of the following authorized Electronic Service Centers (ESC):

AER Technologies (AEL) , Brea, CA: (714) 871-7357 or (800) 321-6970

AJR International, Inc (AJC) , Elmhurst, IL: (630) 832-0222 or (800) 232-3965

Autocraft Electronics (AED) , Carrollton, TX: (972) 466-6200 or (800) 336-3998

Instrument Sales & Service, Inc (ISS) , Kent, WA: (253) 796-5400 or (800) 666-5469

Model Electronics, Inc (MES) , Spring Valley, NY: (201) 961-6200 or (800) 433-9657

Specmo Enterprises (SED) , Madison Heights, MI: (248) 307-2570 or (800) 545-7910

Techni-Car, Inc (TCT) , Oldsmar, FL: (813) 855-0022 or (800) 886-0022

Canadian Dealers: DVD exchange units are to be obtained from an authorized Electronic Service Centre.

For vehicles repaired under warranty, use: