Subject: | Outside Door Handle Loose, Inoperative Or Does Not Retract |
Models: | 2007-2008 Cadillac Escalade Models |
2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe |
2007-2008 GMC Sierra, Yukon, Yukon Denali, Yukon XL, Yukon Denali XL |
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Some customers may comment that the outside door handle feels loose, is inoperative or does not retract. If there are no signs of damage to the door handle, this could be due to it not being installed properly.
Remove and re-install the existing door handle following the proper assembly sequence below. Please make sure the yellow clip (shown below) shows no sign of damage, if so replace the yellow clip GM Part #16640343. If the handle does not meet customer satisfaction after following this procedure, then replace the door handle.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.