Subject: | 04094 -- Front Wheel Speed Sensor Corrosion |
Models: | 1999-2002 Chevrolet Silverado |
2000-2002 Chevrolet Tahoe, Suburban |
2002 Chevrolet Avalanche |
1999-2002 GMC Sierra |
2000-2002 GMC Yukon, Yukon XL |
Located in Ontario, Quebec, Newfoundland, New Brunswick, Nova Scotia, Prince Edward Island |
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1999-2002 Chevrolet Silverado, 2000-2002 Chevrolet Tahoe, Suburban, 2002 Chevrolet Avalanche, 1999-2002 GMC Sierra, 2000-2002 GMC Yukon, Yukon XL vehicles located in Ontario, Quebec, Newfoundland, New Brunswick, Nova Scotia, and Prince Edward Island. These vehicles may have a condition permitting corrosion to occur between the front hub/bearing assembly and the wheel speed sensor. If the brakes are applied while the vehicle is travelling at a speed of greater than 6 km/h (3.7 mph) but less than 16 km/h (10 mph), the corrosion may cause an unwanted anti-lock brake system (ABS) activation. If this condition occurred where stopping distance is limited, a crash could occur.
Dealers are to clean and treat the affected area, and in some cases, replace the front wheel speed sensor.
Involved are certain 1999-2002 Chevrolet Silverado, 2000-2002 Chevrolet Tahoe, Suburban, 2002 Chevrolet Avalanche, 1999-2002 GMC Sierra, 2000-2002 GMC Yukon, Yukon XL vehicles located in Ontario, Quebec, Newfoundland, New Brunswick, Nova Scotia, and Prince Edward Island and built within these VIN breakpoints:
Year | Division | Model | From | Through |
---|---|---|---|---|
2002 | Chevrolet | Avalanche | 2G100036 | 2G363592 |
1999 | Chevrolet | Silverado | X1100020 | X1299247 |
XE100004 | XE256732 | |||
XZ100011 | XZ214525 | |||
2000 | Chevrolet | Silverado | Y1100133 | Y1405970 |
YE100163 | YE433798 | |||
YZ100149 | YZ371921 | |||
2001 | Chevrolet | Silverado | 11100142 | 11407113 |
1E100192 | 1E336884 | |||
1F106141 | 1F211164 | |||
1Z100191 | 1Z334358 | |||
2002 | Chevrolet | Silverado | 21100156 | 21419297 |
2E100444 | 2E305421 | |||
2F100374 | 2F240815 | |||
2Z100416 | 2Z348298 | |||
1999 | GMC | Sierra | X1500012 | X1571383 |
XE500003 | XE555865 | |||
XZ500005 | XZ540992 | |||
2000 | GMC | Sierra | Y1100181 | Y1403129 |
YE100251 | YE433795 | |||
YZ100185 | YZ371911 | |||
2001 | GMC | Sierra | 11100139 | 11407805 |
1E100214 | 1E336874 | |||
1F106143 | 1F211229 | |||
1Z100174 | 1Z335044 | |||
2002 | GMC | Sierra | 21100194 | 21419089 |
2E100809 | 2E305888 | |||
2F100538 | 2F241040 | |||
2Z101557 | 2Z348466 | |||
2000 | Chevrolet | Suburban | YG100061 | YG229022 |
YJ100468 | YJ211389 | |||
2001 | Chevrolet | Suburban | 1G104020 | 1G280557 |
1J100301 | 1J292755 | |||
2002 | Chevrolet | Suburban | 2G126599 | 2G317898 |
2J101267 | 2J318178 | |||
2R232620 | 2R300009 | |||
2000 | Chevrolet | Tahoe | YJ100026 | YJ211859 |
2001 | Chevrolet | Tahoe | 1J100026 | 1J309634 |
1R100402 | 1R218091 | |||
2002 | Chevrolet | Tahoe | 2J100983 | 2J325817 |
2R116414 | 2R313418 | |||
2000 | GMC | Yukon | YJ100166 | YJ211823 |
2001 | GMC | Yukon | 1J103611 | 1J292565 |
1R100509 | 1R203664 | |||
2002 | GMC | Yukon | 2J184383 | 2J309025 |
2R116570 | 2R302224 | |||
2000 | GMC | Yukon XL | YG100003 | YG210566 |
YJ100393 | YJ210566 | |||
2001 | GMC | Yukon XL | 1G101568 | 1G279527 |
1J101870 | 1J292644 | |||
2002 | GMC | Yukon XL | 2G127091 | 2G326479 |
2J100796 | 2J337991 | |||
2R232816 | 2R300196 |
Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) before beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a report with the recall bulletin.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO=Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO=Customer Special Order.
Note: Very few vehicles will require front wheel speed sensor replacement; if required, order appropriate part from GMSPO.
Part Number | Description | Qty |
---|---|---|
89022218 | Lubricant, Rust Penetrating (will service 50+ vehicles) | 1 |
00993037 | Lubricant, Wheel Bearing (will service 25+ vehicles) | 1 |
The following procedure provides instructions for repairing a corrosion condition where the front wheel speed sensor mounts on the front wheel bearing assembly.
3.1. | Install a large C-clamp over the top of the caliper housing and against the back of the outboard pad. |
3.2. | Slowly tighten the C-clamp until the pistons are pushed completely into the caliper bores. |
3.3. | Remove the C-clamp from the caliper. |
Important: It is not necessary to remove the front brake caliper from the bracket when removing the bracket in the next step.
Notice: Support the brake caliper with heavy mechanic's wire, or equivalent, whenever it is separated from its mount and the hydraulic flexible brake hose is still connected. Failure to support the caliper in this manner will cause the flexible brake hose to bear the weight of the caliper, which may cause damage to the brake hose and in turn may cause a brake fluid leak.
Notice: Carefully remove the sensor by pulling it straight out of the bore. DO NOT use a screwdriver or other device to try to pry the sensor out of the bore. Prying will cause the sensor body to break off in the bore.
Important: The mounting surface on the sensor must be flat in the next step in order to be mounted correctly on the bearing hub assembly. If the mounting surface on the sensor is warped or bent, the sensor must be replaced.
• | If the sensor mounting surface is NOT flat (1), the sensor must be replaced. Proceed to the next step and replace the sensor. |
• | If the sensor mounting surface IS flat (2), the sensor IS to be reused. Proceed to Step 16. |
Important: All rust and corrosion must be removed from the wheel speed sensor mounting surfaces on the bearing hub in the next step.
Important: While the corrosion is drying in the next step, begin performing Steps 3-20 on the opposite side front wheel speed sensor.
Tighten
Tighten the wheel speed sensor mounting bolt to
18 N·m (13 lb ft).
Notice: Whenever the brake rotor has been separated from the wheel bearing flange, clean any rust or foreign material from the mating surface of the rotor and flange. Failure to do this may result in increased lateral runout of the rotor and brake.
Important: If the rotor was removed using the jack screw method, you must ensure that the hub flange is free of nicks or marks caused by this procedure. Remove all raised nicks or marks before installing the rotor.
27.1. | Remove all traces of the original adhesive patch. |
27.2. | Clean the threads of the bolt with brake parts cleaner, or the equivalent, and allow to dry. |
27.3. | Apply threadlocker to the threads of the bolts. |
Tighten the brake caliper mounting bracket mounting bolts to the specification listed below.
Tighten
• | 1500 Series vehicles -- 175 N·m (129 lb ft) |
• | 2500 Series vehicles -- 300 N·m (221 lb ft) |
Tighten
Tighten the wheel nuts to 190 N·m (140 lb ft).
Customer requests for reimbursement of previously paid repairs to correct the condition addressed in this bulletin are to be submitted by January 31, 2006.
All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.
When a customer requests reimbursement, they must provide the following:
• | Proof of ownership at time of repair. |
• | Original paid receipt confirming the amount of repair expense(s) that were not reimbursed, a description of the repair, and the person or entity performing the repair. |
Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.
Important: Refer to the GM Service Policies and Procedures Manual, section 1.6.2, for specific procedures regarding customer reimbursement verification.
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labour Op | Labour Hours | Net Item |
---|---|---|---|---|---|---|---|
Inspect Wheel Speed Sensor (Inc. Cleaning) | 0 | N/A | N/A | MA-96 | V1256 | 0.8* | *** |
Add: Vehicles with 8-lug nut wheels | 0.1 | ||||||
Inspect & Replace One or Both Wheel Speed Sensor (Inc. Cleaning) | 1-2 | -- | ** | MA-96 | V1257 | 0.9* | *** |
Add: Vehicles with 8-Lug Nut Wheels | 0.1 | ||||||
Courtesy Transportation | N/A | N/A | N/A | MA-96 | **** | N/A | ***** |
Customer Reimbursement (Canadian & Export Dealers/US CAC) | N/A | N/A | N/A | MA-96 | V1258 | 0.2 | ****** |
* -- For Recall Administrative Allowance, add 0.1 hours to the "Labour Hours". ** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up for the front wheel speed sensor needed to complete the repair. *** -- The amount identified in the "Net Item" column should represent the sum total of the current GMSPO Dealer net price plus applicable Mark-Up for the actual cost of lubricants needed to perform the required repairs, not to exceed $0.68. **** -- Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual. ***** -- The amount identified in the "Net Item" column should represent the actual dollar amount for courtesy transportation. ****** -- The amount identified in the "Net Item" column should represent the dollar amount reimbursed to the customer. |
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
January 2005Dear General Motors Customer:
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1999-2002 Chevrolet Silverado, 2000-2002 Chevrolet Tahoe, Suburban, 2002 Chevrolet Avalanche, 1999-2002 GMC Sierra, 2000-2002 GMC Yukon, Yukon XL vehicles located in Ontario, Quebec, Newfoundland, New Brunswick, Nova Scotia, and Prince Edward Island. These vehicles may have a condition permitting corrosion to occur between the front hub/bearing assembly and the wheel speed sensor. If the brakes are applied while the vehicle is travelling at a speed of greater than 6 km/h (3.7 mph) but less than 16 km/h (10 mph), the corrosion may cause an unwanted anti-lock brake system (ABS) activation. If this condition occurred where stopping distance is limited, a crash could occur.
Your dealer will clean and treat the affected area, and in some cases, replace the front wheel speed sensor. This service will be performed for you at no charge.
You may be contacted by a dealer other than the dealer who sold or is currently servicing your vehicle. Please be advised that you may take your vehicle to the General Motors dealership of your choice to have the recall service work completed. Please contact your dealer as soon as possible to arrange a service date.
If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.
This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.
If you have already paid for some or all of the cost to replace the front wheel speed sensor(s) due to corrosion, and you have not received reimbursement under a Vehicle Service Contract, you should contact your dealer to seek reimbursement. Please provide your dealer with your original paid receipts or invoices verifying the repair, the amount charged, proof of payment, the date of payment of those charges, and proof of ownership of the vehicle at the time of the repair. Your request for reimbursement, including the information and documents mentioned above, must be received by your dealer by January 31, 2006. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
Customer Support Department
General Motors of Canada Limited
04094