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For 1990-2009 cars only

Squeak, Rattle or Clunk Noise in Rear Suspension Over Bumps, During Acceleration or While Braking (Inspect/Rotate Rear Coil Springs and Inspect Lower Control Arm Bolts For Proper Torque)

Subject:Squeak, Rattle or Clunk Noise In Rear Suspension Over Bumps, During Acceleration or While Braking (Inspect/Rotate Rear Coil Springs and Inspect Lower Control Arm Bolts For Proper Torque)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2008 Chevrolet Avalanche, Suburban, Tahoe
2007-2008 GMC Yukon, Yukon XL, Yukon Denali, Yukon Denali XL
with Premium Smooth Ride (RPO ZW7) or Off Road (RPO Z71) Chassis Package
1500 Series Only



This bulletin is being revised to add additional models, model years and update information. Please discard Corporate Bulletin Number 06-03-09-007 (Section 03 -- Suspension).


Condition

Some customers may comment on a squeak or rattling noise in the rear of the vehicle when going over bumps, during acceleration or while braking. Also, a clunk noise may be heard in the rear suspension when jounced or moved.

Cause

This condition may be caused by the rear spring insulator contacting the vehicle's frame rail and creating the noise, or the lower control arm bolts may not be tightened to specification.

Correction

Inspect/rotate the position of the rear coil springs and inspect the lower control arm bolts for proper torque.

  1. Lift the vehicle and support the rear axle. Refer to Lifting and Jacking the Vehicle in SI.
  2. Remove the lower shock absorber bolts and nuts.
  3. Lower the rear axle until the rear coil springs can be rotated.
  4. Rotate the springs to gain the most amount of clearance between the spring and the side of the vehicle's frame rail.
  5. Inspect the spring plastic insulator sleeve for damage. If damage is found on the plastic insulator sleeve, it may be necessary to replace the spring.
  6. Raise the rear axle.
  7. Install the shock absorber, bolts and nuts.
  8. Tighten
    Tighten the lower shock absorber bolts and nuts to 115 N·m (85 lb ft).

  9. Inspect the lower control arm bolts for proper torque.
  10. Important: Do not tighten the lower control arm bolts unless the suspension is at ride height.

    Tighten
    Tighten the lower control arm to frame bolts to 140 N·m (103 lb ft).

    Tighten
    Tighten the lower control arm to axle bolts to 160  N·m (118 lb ft).

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

E9447*

Inspect/Rotate Rear Coil Springs, Inspect Lower Control Arm Bolts For Torque

0.5 hr

*This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.