Subject: | Reporting Navigation Map Concerns |
Models: | 2007-2009 Chevrolet Tahoe, Silverado Suburban |
2007-2009 GMC Sierra, Yukon, Yukon XL, Denali, Denali XL |
2008-2009 Hummer H2 |
with Navigation Radio RPO (U3U, UVB) |
This PI was superseded to update model years. Please discard PIT4367C.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Some customers may report missing or inaccurate information within their Navigation Radio map software
General Motors uses a map database from GDT, now Tele Atlas, It is the same database that Microsoft Streets and Trips and Mapquest use. Sometimes streets will not be found in the database. Tele Atlas is consistently updating the map database and will gladly accept any information you have on streets that are missing or incorrect. Go to www.teleatlas.com to provide map feedback.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.