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Product Safety - Heated Windshield Washer Module Short Circuit-Add Wire Harness

Subject:08048 -- Heated Windshield Washer Module Short Circuit - Add Wire Harness

Models:2006-2008 Buick Lucerne
2008 Buick Enclave
2006-2008 Cadillac DTS
2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2007-2008 GMC Acadia, Sierra, Yukon, Yukon XL
2006-2008 HUMMER H2
2007-2008 Saturn OUTLOOK
Equipped with Heated Washer Fluid System



The wire harness required to complete this recall will not be available until November 2008. Until parts become available in November, dealers/retailers are to remove the heated windshield washer fuse on vehicles being prepared for delivery to a customer. If a customer brings their vehicle into the dealership/facility expressing concern, dealers/retailers are to remove the heated windshield washer fuse. Customers are to bring their vehicle back in November to have the wire harness installed.

Condition

General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2006-2008 model year Buick Lucerne; Cadillac DTS; HUMMER H2 vehicles; 2007-2008 model year Cadillac Escalade, Escalade ESV, Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, Tahoe; GMC Acadia, Sierra, Yukon, Yukon XL; Saturn OUTLOOK vehicles; and 2008 model year Buick Enclave vehicles equipped with a heated washer fluid system. A short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. This may cause other electrical malfunctions, create an odor, or cause smoke. In rare cases, it may cause a fire.

Correction

When parts are available in November 2008, dealers/retailers are to install a wire harness with an in-line fuse. Until parts become available in November, dealers/retailers are to remove the heated windshield washer fuse on vehicles being prepared for delivery to a customer. If a customer brings their vehicle into the dealership/facility expressing concern, dealers/retailers are to remove the heated windshield washer fuse. Customers are to bring their vehicle back in November to have the wire harness installed.

Vehicles Involved

Involved are certain 2006-2008 model year Buick Lucerne; Cadillac DTS; HUMMER H2 vehicle; 2007-2008 model year Cadillac Escalade, Escalade ESV, Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, Tahoe; GMC Acadia, Sierra, Yukon, Yukon XL; Saturn OUTLOOK vehicles; and 2008 model year Buick Enclave vehicles equipped with a heated washer fluid system and built within these VIN breakpoints:

Year

Division

Model

From

Through

2008

Buick

Enclave

8J100047

8J101265

2006

Buick

Lucerne

6U103754

6U257622

2007

Buick

Lucerne

7U100002

7U237084

2008

Buick

Lucerne

8U100004

8U150948

2006

Cadillac

DTS

6U100001

6U257627

2007

Cadillac

DTS

7U100001

7U237083

2008

Cadillac

DTS

8U100001

8U150936

2007

Cadillac

Escalade

7R100158

7R431230

2008

Cadillac

Escalade

8R100004

8R175973

2007

Cadillac

Escalade ESV

7R136311

7R431231

2008

Cadillac

Escalade ESV

8R100011

8R175975

2007

Cadillac

Escalade EXT

7G100001

7G320750

2008

Cadillac

Escalade EXT

8G100005

8G196442

2007

Chevrolet

Avalanche

7G100002

7G322305

2008

Chevrolet

Avalanche

8G100012

8G196448

2007

Chevrolet

Silverado

71500004

71734672

2007

Chevrolet

Silverado

7E500001

7E604226

2007

Chevrolet

Silverado

7F500001

7F567567

2007

Chevrolet

Silverado

7G500016

7G557687

2007

Chevrolet

Silverado

7Z500005

7Z653657

2008

Chevrolet

Silverado

81100005

81232779

2008

Chevrolet

Silverado

8E100001

8E156393

2008

Chevrolet

Silverado

8F100003

8F169194

2008

Chevrolet

Silverado

8G100043

8G196545

2008

Chevrolet

Silverado

8Z100001

8Z196996

2007

Chevrolet

Suburban

7G100007

7G322306

2007

Chevrolet

Suburban

7J100041

7J407405

2007

Chevrolet

Suburban

7R136280

7R431211

2008

Chevrolet

Suburban

8G100022

8G196554

2008

Chevrolet

Suburban

8J100033

8J168385

2008

Chevrolet

Suburban

8R100072

8R175948

2007

Chevrolet

Tahoe

7J100012

7J407401

2007

Chevrolet

Tahoe

7R100001

7R431218

2008

Chevrolet

Tahoe

8J100001

8J168394

2008

Chevrolet

Tahoe

8R100036

8R175972

2007

GMC

Acadia

7J100107

7J151356

2008

GMC

Acadia

8J100942

8J101067

2007

GMC

Sierra

71500001

71734581

2007

GMC

Sierra

7E500003

7E604195

2007

GMC

Sierra

7F500004

7F567564

2007

GMC

Sierra

7G500025

7G557569

2007

GMC

Sierra

7Z500022

7Z649068

2008

GMC

Sierra

81100009

81232734

2008

GMC

Sierra

8E100003

8E156375

2008

GMC

Sierra

8F100002

8F169185

2008

GMC

Sierra

8G100047

8G196457

2008

GMC

Sierra

8Z100006

8Z197012

2007

GMC

Yukon

7J100010

7J407398

2007

GMC

Yukon

7R100040

7R430995

2008

GMC

Yukon

8J100008

8J168399

2008

GMC

Yukon

8R100012

8R175955

2007

GMC

Yukon XL

7J108390

7J407402

2007

GMC

Yukon XL

7R137014

7R431195

2008

GMC

Yukon XL

8J100035

8J168390

2008

GMC

Yukon XL

8R100003

8R175967

2006

HUMMER

H2

6H100020

6H118851

2007

HUMMER

H2

7H101164

7H108642

2008

HUMMER

H2

8H100001

8H106000

2007

Saturn

OUTLOOK

7J100056

7J151347

2008

Saturn

OUTLOOK

8J100640

8J100780

Important: Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above breakpoints may be involved.

- GM dealers and Canadian Saturn/Saab retailers should use GMVIS.

- Saturn US retailers should use the 'Investigate Vehicle History' link on the Global Warranty Management application within DealerWorld.

For dealers/retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers/retailers will not have a report available if they have no involved vehicles currently assigned.

- US GM and Saturn dealers/retailers - GM DealerWorld Recall Information

- Canadian GM/Saturn/Saab dealers/retailers - GMinfoNet Recall Reports

- Export dealers - sent directly to dealers

The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

Parts Information

No parts are required to pull the heated windshield washer fuse. When wire harnesses are available for ordering, a revised bulletin with ordering information will be sent to dealers/retailers.

Service Procedure

Important: Until wire harnesses become available, the following procedure allows dealers/retailers to remove the heated windshield wiper fuse, disabling the system.

2007-2008 Cadillac Escalade, Escalade EXT, Escalade ESV

2007-2008 Chevrolet Avalanche, Silverado (GMT900), Suburban, Tahoe

2007-2008 GMC Sierra (GMT900), Yukon and Yukon XL

  1. Disconnect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
  2. Important:: The underhood fuse block is located in the engine compartment on the driver side of the vehicle. Refer to Underhood Fuse Block in the Owner’s Manual for fuse information.

  3. Locate the underhood bussed electrical center (UBEC).

  4. Object Number: 2182449  Size: SH
  5. Remove the UBEC cover and locate the 60 amp heated windshield washer fuse.

  6. Object Number: 2182450  Size: MF

    Important:: Remove the two relays (1) next to the fuse to gain access to the fuse.

  7. Remove the 60 amp heated windshield washer fuse (2) using needle-nose pliers.
  8. Store the 60 amp heated windshield washer fuse in the glove compartment.
  9. Install the two relays (1) removed in Step 4.
  10. Connect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
  11. Test the operation of the windshield wiper system.
  12. 8.1. Ensure the wiper system functions in low and high positions.
    8.2. Verify that the windshield wiper/washer switch functions. The windshield wiper system should provide wiper fluid to the windshield.
    8.3. Ensure that the heated windshield washer fluid system has been disabled.

    Verify that the heated windshield washer switch does NOT flash.

  13. Secure the UBEC cover on the UBEC.
  14. Close the hood.

Buick Lucerne and Cadillac DTS

 

2006-2007 Buick Lucerne

2006-2007 Cadillac DTS

The underhood bussed electrical center is located in the vehicle’s front passenger side of the engine compartment between the engine coolant recovery bottle and rearward of the radiator support housing. The "Heated Windshield Washer" fuse is in location "JC1", which is positioned in the rear center quadrant of the UBEC.

2008 Buick Lucerne and Cadillac DTS

The underhood bussed electrical center is located in the vehicle’s front passenger side of engine compartment between the engine coolant recovery bottle and rearward of the radiator support housing. The "Heated Windshield Washer" fuse is in location "F28", which is positioned in the rear inside quadrant of the UBEC.

  1. Disconnect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.

  2. Object Number: 2182457  Size: SH
  3. Locate the underhood bussed electrical center (UBEC) (1).

  4. Object Number: 2182455  Size: SH
  5. Remove the UBEC cover and locate the 60 amp heated windshield washer fuse (1).
  6. Remove the 60 amp heated windshield washer fuse using needle-nose pliers.
  7. Store the 60 amp heated windshield washer fuse in the glove compartment.
  8. Connect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
  9. Test the operation of the windshield wiper system.
  10. 7.1. Ensure the wiper system functions in low and high positions.
    7.2. Verify that the windshield wiper/washer switch functions. The windshield wiper system should provide wiper fluid to the windshield.
    7.3. Ensure that the heated windshield washer fluid system has been disabled.

    Verify that the DIC does not display the following message, "HEATING WASH FLUID WASH WIPES PENDING".

  11. Secure the UBEC cover on the UBEC.
  12. Close the hood.

2006-2007 HUMMER H2

  1. Open the hood and disconnect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
  2. Important: The underhood fuse block in the engine compartment is located on the driver's side of the vehicle near the battery. Lift the cover for access to the fuse/relay block. Refer to Underhood Fuse Bock in the Owner’s Manual for fuse information.


    Object Number: 2182546  Size: SH
  3. Locate the under-hood bussed electrical center (UBEC).
  4. Remove the UBEC cover and locate the 60 amp heated windshield washer Mega fuse.

  5. Object Number: 2182535  Size: SH
  6. Remove the two nuts (1) for the Mega fuse (2). Refer to the picture.
  7. Remove the 60 amp heated windshield washer Mega fuse.
  8. Store the 60 amp heated windshield washer Mega fuse in the glove compartment.
  9. Install the two nuts back into the two studs.
  10. Connect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
  11. Test the operation of the windshield wiper system.
  12. 9.1. Ensure the wiper system functions in low and high positions.
    9.2. Verify that the windshield wiper/washer switch functions. The windshield wiper system should provide wiper fluid to the windshield.

    Object Number: 2182539  Size: SH
    9.3. Ensure that the heated windshield washer fluid system has been disabled. Verify that the heated windshield washer switch does NOT flash.
  13. Secure the UBEC cover on the UBEC.
  14. Close the hood.

2008 HUMMER H2

  1. Open the hood and disconnect negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.

  2. Object Number: 2182546  Size: SH

    Important: The underhood fuse block in the engine compartment is located on the driver side of the vehicle near the battery. Lift the cover for access to the fuse/relay block. Refer to Underhood Fuse Block in the Owner’s Manual for fuse information.

  3. Locate the underhood bussed electrical center (UBEC).
  4. Remove the UBEC cover and locate the 60 amp heated windshield washer fuse.
  5. Remove the two relays next to the fuse to gain access to the fuse.
  6. Remove the 60 amp heated windshield washer fuse using needle-nose pliers.
  7. Store the 60 amp heated windshield washer fuse in the glove compartment.
  8. Install the two relays removed in Step 4.
  9. Connect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
  10. Test the operation of the windshield wiper system.
  11. 9.1. Ensure the wiper system functions in low and high positions.
    9.2. Verify that the windshield wiper/washer switch functions. The windshield wiper system should provide wiper fluid to the windshield.

    Object Number: 2182539  Size: SH
    9.3. Ensure that the heated windshield washer system has been disabled. Verify that the heated windshield washer switch does NOT flash.
  12. Secure the UBEC cover on the UBEC.
  13. Close the hood.

2008 Buick Enclave, 2007-2008 GMC Acadia, 2007-2008 Saturn OUTLOOK

  1. Disconnect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.

  2. Object Number: 2182446  Size: SH

    Important: The underhood bussed electrical center (UBEC) is located in the engine compartment on the passenger side of the vehicle. Refer to Underhood Fuse Block in the Owner’s Manual for fuse information.

  3. Locate the underhood bussed electrical center (UBEC).

  4. Object Number: 2182447  Size: SH
  5. Remove the UBEC cover and locate the 60 amp heated windshield washer fuse.
  6. Important: Remove the two relays next to the fuse to gain access to the fuse.

  7. Remove the 60 amp heated windshield washer fuse using needle-nose pliers.
  8. Store the 60 amp heated windshield washer fuse in the glove compartment.
  9. Install the two relays removed in Step 4.
  10. Connect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
  11. Test the operation of the windshield wiper system.
  12. 8.1. Ensure the wiper system functions in low and high positions.
    8.2. Verify that the windshield wiper/washer switch functions. The windshield wiper system should provide wiper fluid to the windshield.
    8.3. Ensure that the heated windshield washer fluid system has been disabled.

    Verify that the DIC does not display the following message, "HEATING WASH FLUID WASH WIPES PENDING ".

  13. Secure the UBEC cover on the UBEC.
  14. Close the hood.

Claim Information - GM, Saturn Canada Only

Submit a Product Recall Claim with the information indicated below:

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours

Remove Heated Windshield Washer 60 Amp Fuse

N/A

N/A

N/A

MA-96

T5716

0.2

Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.

Claim Information - Saturn US Only

1. To receive credit, submit a claim with the information below:

Repair Performed

Parts Allow.

Sale Type

Case Type

Labor Op.

Labor Hrs.

Remove Heated Windshield Washer 60 Amp Fuse

N/A

WC

VW

T5716

0.2

Customer Notification - For US and Canada

General Motors will notify customers of this recall on their vehicle.

Customer Notification - For Export

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act.

Dealer Recall Responsibility - For US and Export (US States, Territories, and Possessions)

The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.

Dealer Recall Responsibility - All

All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.