GM Service Manual Online
For 1990-2009 cars only

Strategy Based Diagnostics

Review the system operations in order to familiarize yourself with the system functions. Refer to Differential Carrier Assembly Disassembled Views and Differential Carrier Assembly Description in Rear Drive Axle, and Transfer Case Description and Operation in Transfer Case - NVG 900. All diagnosis on a vehicle should follow a logical process. Strategy based diagnostics is a uniform approach for repairing all systems. The diagnostic flow may always be used in order to resolve a system condition. The diagnostic flow is the place to start when repairs are necessary. For a detailed explanation, refer to Strategy Based Diagnostics in General Information.

Visual/Physical Inspection

    • Inspect for aftermarket devices, which could affect the operation of the vehicle.
    • Inspect the easily accessible or visible system components for obvious damage or conditions, which could cause the symptom.
    • Check for the correct lubricant level and the proper viscosity.
    • Verify the exact operating conditions under which the concern exists. Note factors such as vehicle speed, road conditions, ambient temperature, and other specifics.
    • Compare the driving characteristics or sounds, if applicable, to a known good vehicle and make sure you are not trying to correct a normal condition.
    • Rear axle activation and operation may be checked by one of the following:

On Hoist Function Testing

       - Raise the vehicle by the frame so that all four wheels hang free. Start the engine, place in drive and release the brake pedal. All four wheels should turn. Slowly apply the PARKING brake just enough to stop the rear wheels from turning. Apply more throttle. If the AWD system is functioning, the rear wheels will start to turn again. Release the parking brake.
       - Raise the vehicle by the frame so that all four wheels hang free. Start the engine, place in drive and release the brake pedal. All four wheels should turn. Fully apply the PARKING brake. The rear wheels will stop turning. Apply throttle while watching the rear wheels. They will move slightly as the driveline winds-up. This indicates the AWD is functioning.
    • Factors that may contribute to an inoperative rear axle include:
       - Low gear oil levels
       - A mini spare or different size tires installed
       - A fluid over-temperature condition
       - A defective rear axle assembly
       - An inoperative transfer case assembly
       - Wrong fluid type

Intermittent

Test the vehicle under the same conditions that the customer reported in order to verify the system is operating properly.

Noise Acceptability

A gear-driven unit will produce a certain amount of noise. Some noise is acceptable and audible at certain speeds, or under various driving conditions, such as a newly paved blacktop road. Slight noise is not detrimental to the operation of the axle and is considered normal.

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:

    •  Noisy in Drive
    •  Noisy When Coasting
    •  Intermittent Noise
    •  Constant Noise
    •  Noisy on Turns
    •  Rear Axle Lubricant Leak Diagnosis