WARRANTY ADMINISTRATION RECYCLED ENGINE COOLANT POLICY

SUBJECT: WARRANTY ADMINISTRATION - RECYCLED ENGINE COOLANT POLICY

MODELS: 1994 AND PRIOR PASSENGER CARS AND TRUCKS

ATTENTION:

WARRANTY CLAIMS ADMINISTRATOR AND SERVICE MANAGER

GENERAL MOTORS SUPPORTS THE USE OF RECYCLED ENGINE COOLANT FOR WARRANTY REPAIRS/SERVICE, PROVIDING A GM APPROVED ENGINE COOLANT RECYCLING SYSTEM IS USED. FOR DETAILED INFORMATION ON GM APPROVED ENGINE COOLANT RECYCLING EQUIPMENT GUIDELINES REFER TO THE FOLLOWING BULLETINS: CADILLAC 93-I-18, GMC TRUCK 93-6B-34,CHEVROLET 93-73-6B, PONTIAC 93-6-18, OLDSMOBILE 1-93-43, BUICK 93-6B-1 (CORPORATE NUMBER 236203).

RECYCLED COOLANT WILL BE REIMBURSED AT THE GMSPO DEALER PRICE FOR NEW COOLANT PLUS THE APPROPRIATE MARK-UP. WHEN COOLANT REPLACEMENT IS REQUIRED DURING A WARRANTY REPAIR, IT IS CRUCIAL TO ASSURE THAT ONLY THE RELATIVE AMOUNT OF ENGINE COOLANT CONCENTRATE BE CHARGED, NOT THE TOTAL DILUTED VOLUME. IN OTHER WORDS, IF YOU ARE USING TWO GALLONS OF PRE-DILUTED (50:50) RECYCLED ENGINE COOLANT TO SERVICE A VEHICLE, YOU MAY REQUEST REIMBURSEMENT FOR ONE GALLON OF GOODWRENCH ENGINE COOLANT CONCENTRATE AT THE DEALER PRICE PLUS THE APPROPRIATE WARRANTY PARTS HANDLING ALLOWANCE.

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GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1994 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.