HUMMER's Roadside Assistance provides stranded owners with over-the-phone roadside repairs, location of the nearest HUMMER dealer or the following special services:
Flat Tire Change: Installation of spare tire will be covered at no charge (customer is responsible for repair or replacement of tire.
Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (up to $5.00) will be covered.
Jump Start: No-start situations which require a battery jump start will be covered at no charge.
Lock Out: Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered at no charge within 10 miles (16 km).
Emergency Towing Service: Towing to the nearest HUMMER dealer for warranty related disablements will be covered.
Trip Routing: Custom-made, computerized highlighted maps using the most direct or scenic route are provided free of charge. Maps include points of interest and a list of HUMMER dealers along the route. Also included is a list of hotels along the route that are discounted through affiliation with "Quest International." Trip Routing is available through Roadside Assistance by calling 1-866-HUMMER6 (486-6376). Please be prepared to provide your Vehicle Identification Number (VIN). Allow five working days for fulfillment.
Trip Interruption Assistance: HUMMER will reimburse any reasonable trip interruption expenses (up to $500.00) when directly associated with warranty disablement. Trip Interruption service covers expenses such as meals and overnight lodging if vehicle disablement occurs at least 150 miles (240 km) from your home or rental property. You will be required to obtain prior approval from HUMMER Roadside Assistance and pay for expenses at the time of disablement. Original receipts should be submitted to HUMMER Roadside Assistance for reimbursement. A service representative will provide assistance when you call.
The Roadside Assistance services listed are available to retail and retail lease customers operating 2003 HUMMER's for a period of 3 years/36,000 miles (60 000 km). All services must be pre-arranged by HUMMER Roadside Assistance.
Over-the-phone assistance, such as providing the name of the closest dealer or minor technical advice, etc., is available to all owner/operators of HUMMER's, regardless of vehicle or mileage.
Just dial HUMMER Roadside Assistance at 1-866-HUMMER6 (486-6376), Roadside Assistance prompt, to reach a qualified representative who can assist you. Text telephone (TTY) users, call 1-888-889-2438.
Your Roadside Assistance representative will ask for the following information when your call is received:
| • | Vehicle Identification Number (VIN) |
| • | Name and home address |
| • | Telephone number and location from which you are calling |
| • | Location, license plate number and color of your HUMMER |
| • | Mileage of vehicle and description of problem |
Roadside Assistance is available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Should you have any questions about roadside assistance, call the HUMMER Roadside Assistance Center or contact your dealer.
Roadside Assistance is not part of or included in the coverage provided by New Vehicle Limited Warranty. HUMMER reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.
