Service VME - Tailgate Rattle - adjust door latch noise rear side

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

Should a customer detect a rattle in the rear of the vehicle and you detect that it is in the tailgate, the condition could be contact between one of the tailgate latches and the side of the striker. This is extremely difficult to diagnose. To do so, apply tape to both strikers and then close the tailgate. Check to see where the latch is contacting the striker by the witness mark on the tape. Latch contact to the striker must be as close to center as possible. Adjust the cross car position of the strikers as required.

Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.