Service VME - Rear Liftgate Rattle , Chucking Noise - kw adjust bumper contact endgate latch loud noise rattle rear

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

Customers may indicate they hear a loud metal to metal rattle or chucking noise from the rear cargo/liftgate area of the vehicle when driving over rough roads. The most probable cause is contact between the liftgate latch and the striker on the drivers (left) side of the vehicle. To check for this condition, wrap masking tape around the rear legs of the strikers. Close the liftgate and then reopen it. Inspect the tape on the strikers for scoring on the drivers side. If the tape exhibits a witness mark, the strikers must be adjusted toward the passenger side of the vehicle. Loosen the striker attaching screws and adjust the strikers to the right using a hammer - the striker attachments are on a bendable mounting plate. Recheck for contact using a fresh piece of tape. The liftgate may also have to be adjusted to the left, but this is unlikely. Road test the vehicle to verify that the condition is corrected.

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Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.

(03-04 HUMMER H2)

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