Subject: | Service VME - H2 Cleaning Process For Chrome Brush Guard Related To Stains |
Models: | 2003-2007 Hummer H2 |
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Customers may comment about a discolored / stained appearance on their H2 Accessories Chrome Brush Grille Guard (P/N 17801174) - particularly at the welds and drain hole locations of this product. These stains are a result of residual fluid that has not fully escaped from this product during the chroming process and may actually appear well after the product has already been installed onto a customer's vehicle.
Although the supplier of this product is currently working to reduce or possibly eliminate the potential for this to occur, GM recommends the use of a standard chrome cleaner to resolve such issues in the field.
H2 Accessories Chrome Brush Grille Guards that have this condition should not be replaced under warranty.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.