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The following diagnosis might be helpful if the vehicle exhibits the symptom described in the PI.
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When installing a rear mounted spare tire carrier on a HUMMER H2 SUV as an accessory, please be sure to inform the customer that the jack tools have been relocated to under the rear seat. Reports are being received indicating the customer thought they were missing from the vehicle.
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Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance.
(03, 04, 05 H2 Hummer SUV)
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