Important: Always perform the Diagnostic System Check - Vehicle.
These DTCs are only active for the Base and High level infotainment systems.
The infotainment unit provides four discrete channels to the speakers. Each channel consists of two wires that connect to a speaker. During normal operation, the infotainment unit applies approximately 5-6 volts to the plus (+) and minus (-) terminals at the speaker. The terminals attach to the speaker voice coil.
In order for the speaker to produce sound, the amplifier in the infotainment unit will raise the voltage on one terminal and lower the voltage on the opposite terminal, then quickly reverse the polarity. The constant switching of the electrical signal causes the voice coil and speaker cone to move rapidly in two directions. The movement of the speaker cone produces sound.
The High level infotainment system supplies 2 channels of audio to a subwoofer amplifier. The subwoofer amplifier supplies 2 signal channels to 2 subwoofer speakers.
• | The infotainment unit is in the ACCESSORY, RUN, or RAP power mode. |
• | The system voltage is at least 9 volts and no more than 16 volts. |
The infotainment unit sets a current status for this DTC when a short to ground, short to voltage or an open/high resistance is detected on any of the 4 speaker channel outputs from the infotainment unit.
The infotainment unit disables the audio output to the speaker with the current fault, producing no sound from the speaker.
• | The condition for setting the DTC is no longer present. |
• | The history DTC will clear after 50 fault-free ignition cycles. |
• | The DTC can be cleared using a scan tool. |
With the use of Co-axial speakers, some sound (Bass or Treble) may be coming from the speakers depending on what circuit has been affected. Adjusting the bass and treble accordingly to identify a faulty circuit may help with diagnosis. The High level subwoofer amplifier is supplied by the same channels that supply the left/right rear door speakers.
Verify customer complaint by adjusting speaker outputs through the infotainment fascia controls, fade and/or balance.
Note: It is recommended that Component Testing is performed before Circuit Testing when diagnosing speaker channels.
⇒ | If all circuits test normal, replace the infotainment unit. |
⇒ | If all circuits test normal, replace the infotainment unit. |
Important: Always perform the Diagnostic Repair Verification.