GM Service Manual Online
For 1990-2009 cars only

Step

Action

Yes

No

DEFINITION: The lock system does not allow the key to rotate out of the OFF position.

1

Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Steering Wheel and Column

2

Verify that the lock system does not unlock.

Does the lock system operate normally?

System OK

Go to Step 3

3

Inspect for an incorrect, worn, or damaged key.

Is the key incorrect, worn, or damaged?

Go to Step 5

Go to Step 4

4

Inspect the ignition switch assembly for damage.

Is the ignition switch assembly damaged?

Go to Step 6

Go to Step 2

5

Replace the key. Refer to Key and Lock Cylinder Coding in General Information.

Did you complete the repair?

Go to Step 7

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6

Replace the ignition switch. Refer to Ignition and Start Switch Replacement .

Did you complete the repair?

Go to Step 7

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7

Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 2