During the last 10-15 years, vehicle design
and engineering have dramatically changed due to the following factors:
| • | Decreased fuel supplies |
| • | Corporate Average Fuel Economy requirements |
| • | Ability to withstand collision |
| • | Rising customer expectations |
Customer perception of quality can be directly linked to
the presence or absence of unwanted noise and vibration. A technician's ability
to quickly diagnose and repair a noise or vibration directly affects that
customer's loyalty to the dealership. Technicians who are capable of satisfying
this need will be highly regarded and in great demand.
The intent of this section of the service manual is to provide a systematic
approach to vehicle vibration diagnosis and correction. By using Strategy
Based Diagnosis and troubleshooting philosophies covered in this section,
technicians will be able to provide effective and timely repairs.
