Did you review the Ignition Lock System Description and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Steering Wheel and Column - Tilt

Verify that the lock system has a high lock effort.

Does the lock system operate normally?

System OK

Go to Step 3

Inspect for an incorrect, worn, or damaged key.

Is the key incorrect, worn, or damaged?

Go to Step 7

Go to Step 4

Inspect for a faulty lock cylinder.

Is the lock cylinder damaged?

Go to Step 8

Go to Step 5

Inspect the lock module assembly for damage.

Is the lock module assembly damaged?

Go to Step 9

Go to Step 6

Inspect the ignition switch assembly for damage.

Is the ignition switch assembly damaged?

Go to Step 10

Go to Step 7

Replace the key. Refer to Key and Lock Cylinder Coding in General Information.

Did you complete the repair?

Go to Step 11

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Replace the ignition lock cylinder. Refer to Ignition Switch Lock Cylinder Replacement in Instrument Panel, Gages, and Console.

Did you complete the repair?

Go to Step 11

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Notice: Use the correct fastener in the correct location. Replacement fasteners must be the correct part number for that application. Fasteners requiring replacement or fasteners requiring the use of thread locking compound or sealant are identified in the service procedure. Do not use paints, lubricants, or corrosion inhibitors on fasteners or fastener joint surfaces unless specified. These coatings affect fastener torque and joint clamping force and may damage the fastener. Use the correct tightening sequence and specifications when installing fasteners in order to avoid damage to parts and systems.

Tighten the lock module assembly. Refer to Fastener Tightening Specifications .

Did you complete the repair?

Go to Step 11

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Replace the ignition switch. Refer to Ignition and Start Switch Replacement in Instrument Panel Gages, and Console.

Did you complete the repair?

Go to Step 11

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Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3