DIGITAL ELECTRONIC INSTRUMENT CLUSTER (SERVICE REPAIR)

Models/Years 1983 through 1987 Cutlass Ciera 1986 through 1988 Toronado

Service procedures for obtaining repairs to the digital electronic instrument cluster used in the 1983 through 1987 Cutlass Ciera and the 1986 through 1988 Toronado have been revised to the instructions listed in this bulletin effective immediately. The previous Dealer Management Bulletins 83-1-16, 84-1-10, 85-1-9, 86-1-8B, and 87-1-1 should be updated to reflect these changes.

To obtain an exchange cluster, it will be necessary to call one of the following telephone numbers 7:30 a.m. to 4:30 EST Monday through Friday. At the time of the call, a service activity number will be issued which should be recorded on the repair order. This service activity number will be necessary if any future reference to this claim is required.

(703) 665-2446 (703) 665-2447 (703) 665-2448

The information required when placing an order should include: the dealership code number,shipping address, cluster part number (Figure 1), and a description of the cluster problem. An exchange cluster will shipped to the dealership via UPS unless different arrangements are requested by the dealership.

All clusters will be shipped C.O.D. using the amount listed in Figure 1 plus any additional premium shipment if requested. included with each cluster will be two labels with the service activity number. One label should be attached to the cluster to be returned and the other label should be attached to the repair order.

The defective cluster is to be shipped UPS prepaid to the following address:

VDO-Yazaki Corporation 980 Brooke Road Winchester, VA 22601

When the repairable cluster is received by VDO-Yazaki, payment will be issued to the dealership in the amount of the core charge. Warranty claims should include the part number, parts dealer net price plus 30% (Figure 1), shipping charges listed in sublet, and applicable trouble code, labor operation number, and labor time.

In the event an exchange cluster is not available, the defective cluster identified with the service activity number should be shipped to VDO-Yazaki UPS prepaid repairs.

Replacement for damaged clusters due to collision, fire, flood, etc are to be ordered from GMSPO using normal parts ordering procedures.

Part Dealer Warranty Core C.O.D. Year Model Number Application Net 30% Amount Amount Amount

1983 Cutlass 22518653 Gas 125.00 37.50 162.50 125.00 250.00 Ciera 22518652 Diesel 125.00 37.50 162.50 125.00 250.00

1984 Cutlass 22520533 Gas 115.00 35.40 149.50 115.00 230.00 Ciera 22521038 Diesel 115.00 34.50 149.50 115.00 230.00

1985 Cutlass 22524516 MPH/KM 105.00 31.50 136.50 105.00 210.00 Ciera 22524517 KM/MPH 105.00 31.50 136.50 105.00 210.00

1986 Cutlass 22530786 MPH/KM 115.00 34.50 149.50 115.00 230.00 Ciera 22530900 KM/MPH 115.00 34.50 149.50 115.00 230.00

1986 Toronado 1637748 WO/PRNDL 145.00 43.50 188.50 145.00 290.00 1638390 W/PRNDL 145.00 43.50 188.50 145.00 290.00

1987 Cutlass 10045827 MPH/KM 135.00 40.50 175.50 135.00 270.00 Ciera 10045828 KM/MPH 135.00 40.50 175.50 135.00 270.00

1987 Toronado 1636506 175.00 52.50 227.50 175.00 350.00

1988 Toronado 1639654 175.00 52.50 227.50 175.00 350.00

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.