CAMPAIGN: REMOTE ENTRY MODULE (REPLACE MODULE WITH NEW P/N)
SUBJECT: REMOTE ENTRY MODULE
Models: 1992 Oldsmobile Cutlass Cruiser Station Wagon and Buick Century Station Wagon W/Remove Entry System (RPO AUO)
TO: ALL GENERAL MOTORS DEALERS
General Motors of Canada has determined that a defect which relates to motor vehicle safety exists in certain 1992 Oldsmobile Cutlass Cruiser Station Wagons and Buick Century Station Wagons equipped with remote entry systems. Some of these vehicles have a remote entry module installed which will cause random actuation of interior lamps and/or door lock or tailgate release motors. Ibis actuation may occur while the vehicle is in use or left unattended. If the tailgate release were to actuate while the vehicle was in motion, the tailgate could raise and an unbelted occupant in the rearmost (third) seat could fall out of the vehicle resulting in injury.
To prevent this condition from occurring, dealers are to replace the remote entry module with the correct module.
VEHICLES INVOLVED:
Involved are the following 1992 Oldsmobile Cutlass Cruiser Station Wagon and Buick Century Station Wagon model vehicles:
1G3AJ81N7N6392165 1G4AH81N5N6456775 1G4AL81NXN6456947 1G3AM81N4N6391790 1G4AL81NXN6456110 1G4AL81NON6456617 1G3AM81N7N6391539 1G4AL81NXN6456365 1G4AL81N7N6456422
All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.
DEALER CAMPAIGN RESPONSIBILITY:
All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.
Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometres traveled, age of vehicle, or ownership, from this time forward.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service, you are to ensure the campaign correction has been made before selling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.
In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selfing or releasing the vehicle.
CAMPAIGN PROCEDURE:
Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.
OWNER NOTIFICATION:
All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors. The listings provided are for campaign activity only and should not be used for any other purpose.
PARTS INFORMATION:
Replacement remote entry module assemblies required to complete this campaign are being sent direct to dealers by General Motors of Canada on a no charge basis.
PARTS AND LABOUR CLAIM INFORMATION:
Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:
Repair Code Description Time Allowance ----------- ----------- -------------- 2A Replace Remote Entry Module .6
Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Repair Code 2A includes $37.13 which represents 30% of the Dealer Net price for remote entry module assembly.
SERVICE PROCEDURE:
1. Remove remote entry module assembly and install new module following instructions in sections 9K (for replacement procedure) and 8A (for electrical diagrams and component locations) of the appropriate 1992 "A" Service Manual.
2. Install "Campaign Identification Label."
INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL
Clean surface of radiator upper mounting panel and apply a Campaign Identification label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.
Dear General Motors Customer:
General Motors of Canada has determined that a defect which relates to motor vehicle safety exists in certain 1992 Oldsmobile Cutlass Cruiser Station Wagons and Buick Century Station Wagons equipped with remote entry systems. Some of these vehicles have a remote entry module installed which will cause random actuation of interior lamps and/or door lock or tailgate release motors. This actuation may occur while the vehicle is in use or left unattended. If the tailgate release were to actuate while the vehicle was in motion, the tailgate could raise and an unbelted occupant in the rearmost (third) seat could fall out of the vehicle resulting in injury.
To prevent this condition from occurring, dealers are to replace the remote entry module with the correct module.
This service will be provided for you at no charge.
Please contact your GM dealer as soon as possible to arrange a service date.
If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.
This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.
Subsequent to contacting your dealer, further assistance, if required, may be obtained from our Customer Assistance Centre, toll free, by calling 1-800-263-3777 (English), or 1-800-263-7854 (French).
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
