WARRANTY ADMINISTRATION - NEW LABOR OPERATION NUMBER. Oldsmobile Cutlass Ciera 1994

SUBJECT: WARRANTY ADMINISTRATION -- NEW LABOR OPERATION NUMBER - Z7031 - FOR OIL SAMPLE ANALYSIS REIMBURSEMENT

MODELS: ALL PASSENGER CARS AND LIGHT DUTY TRUCKS

ATTENTION:

SERVICE MANAGER AND WARRANTY CLAIMS ADMINISTRATOR

ON OCCASION, IT MAY BE NECESSARY TO HAVE A SAMPLE OF OIL ANALYZED TO ASSIST IN THE PROCESS OF ROOT CAUSE ANALYSIS. OIL SAMPLE ANALYSIS CAN HELP IN THE DECISION-MAKING PROCESS, ESPECIALLY WHEN A MAJOR COMPONENT HAS FAILED DUE TO LACK OF SUFFICIENT OIL OR OIL THAT HAS THICKENED.

WHEN DIVISIONAL GUIDELINES SUGGEST AN ANALYSIS IS APPROPRIATE, YOU MAY SUBMIT A CLAIM FOR THE ACTUAL COST FOR THE ANALYSIS AND ASSOCIATED SHIPPING COSTS.

LABOR OPERATION NUMBER: Z7031 ASSOCIATED SHIPPING COSTS: ACTUAL COST PLACED IN NET ITEM COLUMN

NOTE: APPROPRIATE AUTHORIZATION WILL BE REQUIRED IF VEHICLE IS BEYOND WARRANTY.

PLEASE CONTACT YOUR DIVISIONAL REPRESENTATIVE FOR THE GUIDELINES OF APPROPRIATE USE.

FIGURES: 0

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER." THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.