CAMPAIGN:CRUISE CONTROL CABLE SEPARATION
SUBJECT: CRUISE CONTROL CABLE SEPARATION
YEAR: 1994
MODEL: CUTLASS CIERA WITH 3100 (VIN M) ENGINE
This bulletin supplements the Oldsmobile Product Campaign Bulletin 94-C-01 dated October 1993, to add additional vehicles to the Vehicles Involved section of the bulletin.
CONDITION:
--------- General Motors has determined that a defect which relates to motor vehicle safety exists in some 1994 Oldsmobile Cutlass Ciera model vehicles equipped with cruise control systems (RPO K34) and 3.1 L (VIN M) engines. These vehicles exhibit a condition in which the cruise control cable conduit may separate from the conduit end fitting. In this event, engine speed may not decrease to a level anticipated by the operator. Although the vehicle can still be stopped with the service brake, loss of accelerator control could result in a vehicle crash without prior warning.
To prevent this condition from occurring, retailers are to install a replacement cruise control cable.
VEHICLES INVOLVED:
Some 1994 Oldsmobile Cutlass Ciera vehicles equipped with Cruise Control (RPO K34) and 3.1L engine (VIN M) within the breakpoints listed below:
Year Model Model Name Engine VIN VIN Beginning Through & Including Code ----------------------------------------------------------------------------- 1994 A Cutlass Ciera M S. 0. P. R6301168
Additionally, all of the following specific 1994 Oldsmobile Cutlass Ciera vehicles are also involved:
R6300025 R6300357 R6300727 R6301007 R6300034 R6300376 R6300733 R6301017 R6300074 R6300399 R6300740 R6301025 R6300093 R6300419 R6300757 R6301044 R6300099 R6300430 R6300786 R6301048 R6300172 R6300445 R6300792 R6301093 R6300217 R6300448 R6300831 R6301194 R6300237 R6300465 R6300836 R6301196 R6300262 R6300571 R6300850 R6301252 R6300264 R6300601 R6300883 R6301257 R6300306 R6300614 R6300908 R6301275 R6300326 R6300661 R6300912 R6301284 R6300338 R6300668 R6300972 R6301286 R6300346 R6300689 R6300984 R6301293 R6300352 R6300711 R6300998
Involved vehicles have been identified by Vehicle Identification Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved retailers with the campaign bulletin. Owner name and address data furnished will enable retailers to follow-up with owners involved in this campaign.
OWNER NOTIFICATION
Owners will be notified of this recall on their vehicles by Oldsmobile Division (see copy of the owner letter included with this bulletin).
RETAILER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in retailers' possession subject to this campaign MUST be held at the retailer facility and the campaign must be performed BEFORE owners take possession of these vehicles.
Retailers are to perform this campaign on all involved vehicles at no charge to owners, regardless of mileage, age of vehicle, or ownership from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the retailer listing, are to be contacted by the retailer, arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying the buletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
Whenever a vehicle subject to this campaign is taken into your new or used car inventory, or if it is in your retailer facility for service, you are to ensure the campaign correction has been made before selling or releasing the vehicle.
Retailers are to contact owners of vehicles recently sold from your new or used vehicle inventory and arrange for the campaign correction to be performed.
ATTENTION:
A 1991 amendment to Section 154 of the National Traffic & Motor Vehicle Safety Act requires retailers to Hold unsold new vehicles which are subject to a recall for a safety defect or safety noncompliance and to perform the campaign BEFORE delivering the vehicles to owners.
The National Traffic and Motor Vehicle Safety Act, as amended, provides each vehicle subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair (Prima facie evidence of failure to repair is 60 days). Otherwise, the owner may be entiled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price, less a reasonable allowance for depreciation.
To avoid providing burdensome solutions, every effort must be made to promptly schedule and repair each owners vehicle. The letter to owners (copy included in this bulletin, see "OWNER LETTER") suggests they contact Oldsmobile Customer Assistance if you do not remedy the condition within five days of the mutually agreed service date. Owners are also told how to contact the National Highway Traffic Safety Administration.
Retailers with vehicles to correct will also receive one Printout of Vehicle Identification Numbers, owner names and addresses in VIN sequence (in California, VIN's only, no names or addresses). This data will enable you to follow- up with involved owners.
We urge you to limit the use of the printout to the follow-up needed for this campaign. Names and addresses from State Vehicle Registration files may be included; it is illegal in many states to use such data outside of campaigns. Your cooperation in completing this campaign as soon as possible will be greatly appreciated.
SERVICE PROCEDURE:
Refer to the following illustrations:
Cruise Control Cable Replacement - Figures 1 & 2
Remove:
------ 1. Cable (2) from throttle body lever stud.
2. Unlock cable assembly (2) at throttle body bracket (5).
3. Cable end fitting and conduit from throttle body bracket (5).
4. Cable (2) from cruise control module (1).
0 Spread conduit fitting tabs (9) and push in cable conduit (10).
Note: Do NOT over-spread tabs. If this occurs, the tabs may not spring back enough to lock conduit for reinstallation.
0 Compress conduit fitting tangs (9) and pull out of cruise control module housing (1).
0 Disconnect cable bead from cruise control motor ribbon end fitting or cruise control module (1).
0 Note Routing and remove cable (2) from vehicle.
Install:
------- 1. Cable (2) to cruise control module (1).
0 Attach cable bead to cruise motor ribbon fitting on cruise control module.
0 Pull engine end of cable until it is taut.
0 Turn engine end of cable until ribbon is flat.
Important: Ribbon must not be twisted.
0 Slide and snap conduit fitting (9) into cruise control module housing (1).
0 Pull conduit (10) out of conduit fitting (9) until locked into place by the conduit fitting tabs (9).
2. Cable (2) and conduit to accelerator cable bracket (5).
3. Cable end fitting to throttle body throttle lever stud.
Cruise Control and Throttle Modulator Cables Adjustment
1. Unlock cruise control cable (2) by raising cable lock lever (3) in the "UP" position.
2. Unlock throttle modulator cable (4) by raising cable lock lever (6) in the "UP" position.
3. Ensure the throttle is in the fully "CLOSED" position.
4. Remove slack in the cruise control cable (2) by pulling cable conduits apart. on either side of the cable lock (3).
Note: Do NOT set cable lock.
5. Remove slack in the throttle modulator cable (4) by pulling cable conduits apart on either side of the cable lock (6)
6. Set lock on the throttle modulator cable (4) by lowering cable lock lever (6) in the "DOWN" position.
7. Set lock on the cruise control cable (2) by lowering the cable lock lever (3) in the "DOWN" position.
Verify Throttle Position
1. With key "ON", engine "OFF", use a Tech 1 to monitor throttle position (TPS).
2. Step on accelerator pedal to full throttle position and release.
Perform this procedure three (3) times.
0 TPS reading must return to zero (0) each time the throttle returns to the fully closed position.
3. If TPS does not return to zero (0), inspect for mis-positioned or kinked cables.
4. Readjust cables per above procedures and perform throttle angle verification again as indicated in step 2 above.
CAMPAIGN IDENTIFICATION LABEL
Each label provides space to print the campaign number, and the five (5) digit retailer code of the retailer performing the campaign. Insert this information with a typewriter or ball-point pen. When installing label, clean and dry the surface of the radiator support tie bar and apply the campaign label where it is readily visible. Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is bought in for periodic servicing by the owner. Apply the "Campaign Identification Label" on a clean, dry surface.
PARTS INFORMATION
To ensure that any parts your retail facility may require are obtained as soon as possible, order them from GM Service Parts Operations (GMSPO) on a C.I.O. order, with NO special instruction code, but order on an advise code (2).
Description Part Number Quantity/Vehicle ----------- ------------ ---------------- Cable, Cruise Control 12550711 1
Note: The original cruise control cable has one (1) green tape band around the conduit towards the cruise module end. The replacement cruise control cable has two (2) green tape bands or one (1) green tape band around the conduit with a Julian date of 3296 or later.
The campaign printout sent to retailers with involved vehicles indicates which vehicles were equipped with 3.1L (VIN M) and cruise control (RPO K34); order parts accordingly.
WARRANTY CLAIM INFORMATION
Submit claims using only one of the "V" labor-ops below for each vehicle:
Operation Total Failure Labor Labor Straight Time Parts Code Operation Hours (ST) -------------------------------------------------------------------------- Install Cruise Control Cable 1 96 V8240 0.4 0.1*
Administration Allowance: *0.1 hour for clerical administration may be applied for in the Straight Time (ST) column.
Parts Allowance: Current retailer price, plus 40% allowance for handling.
OWNER LETTER
Dear 1994 Oldsmobile Cutlass Ciera Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS SAFETY RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1994 Oldsmobile Cutlass Ciera model vehicles equipped with cruise control systems (RPO K34) and 3.1L (VIN M) engines. These vehicles exhibit a condition in which the cruise control cable conduit may separate from the conduit end fitting. In this event, engine speed may not decrease to a level anticipated by the operator. Although the vehicle can still be stopped with the service brake, loss of accelerator control could result in a vehicle crash without prior warning.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, we will install a replacement cruise control cable. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Oldsmobile retailer immediately to arrange a service date. Instructions have been sent to your retailer. It is estimated that parts will be available to your retailer October 21, 1993. Please ask your retailer if you wish an estimate of the total time needed to schedule, process and return your vehicle. Included in this time would be about 30 minutes for a technician to perform the work required.
Your Oldsmobile Retailer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your retailer on the agreed service date, and they do not remedy this condition then or within five days, we suggest you call Oldsmobile Customer Assistance (1-800-442-6537). Deaf, hearing impaired, or speech impaired persons with telecommunications devices for the deaf (TDDFM) may contact Oldsmobile Customer Assistance at 1-800-TDD-OLDS (1-800-833-6537). They will assist you and the retailer in getting your vehicle corrected.
After contacting your retailer and Oldsmobile Customer Assistance, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may write the Administrator:
National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C. residents call 366-0123).
Please give the enclosed owner reply card to your retailer to identify your vehicle and the condition which needs to be corrected. If you no longer have this vehicle, please let us know by completing the card and mailing it back to us. The postage has been prepaid for you.
We are sorry to cause you this inconvenience; however, we have taken this action for your safety and continued satisfaction with our products.
Enclosure Owner reply card for campaign 94-C-01 A
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
