ELECTRONIC DIGITAL INSTRUMENT CLUSTER REPAIR INFORMATION

VEHICLES AFFECTED: 1982-84 Models

GM Canada has an Exchange/Repair Program for servicing digital display instrument panel assemblies that become inoperative during the new vehicle warranty period.

The repair and shipping of replacement assemblies is by a selected AC-Delco repair centre specially equipped by GM Canada to diagnose and repair these units.

Exchange assemblies are not to be used as a replacement for those which have been stolen, severely damaged from accidents, etc. In these latter incidents where a repairable unit cannot be returned, obtain a new assembly from GM Parts.

When it is determined that an assembly is inoperative because of a condition in the cluster, (also Driver Information Centre module on Pontiac STE), replacement assemblies are available on an exchange basis.

To receive a replacement assembly, follow this procedure:

- Call toll-free on the Dial Delco line, 1-800-263-7867.

- Supply your Dealer code, Dealer name and address and your name.

- The VIN of the vehicle requiring the assembly.

- The repair order number that will appear on the warranty claim.

- Specifics about the vehicle, i.e. Gas vs Diesel, transmission type, console shift.

An assembly will be shipped prepaid via courier service (including air express where required) to arrive at the Dealership in the shortest possible time.

You should immediately:

Remove the assembly from the returnable shipping container.

Place the enclosed return address label over the previously used label) on the box.

Transfer necessary parts from the inoperative assembly to the new assembly to make it fully functional. Typically, these parts could include bulbs, lens, faceplate, bezel, odometer, odometer chip for Chevrolet Camaro Berlinetta, etc.

Enclose with the inoperative assembly a legible copy of the Dealer repair order stating the condition which makes this assembly inoperative.

Carefully package the inoperative assembly in the protective shipping container.

Send the inoperative assembly back to:

Custom Auto Radio 1614 Chdrles St. Whithy, ON L1N 1B9

Ship via prepaid courier service to return the unit by the fastest possible way.

Failure to return the inoperative assembly within 10 calendar days from its shipping date to the Dealer will result in the processing of a debit for the Dealer price of the replacement assembly against the Dealer's parts account.

To help you provide a similar service to customers beyond the new vehicle warranty period, GM Canada is cooperating with Custom Auto Radio. Follow the same procedures except quote a Purchase Order Number when ordering and Custom Auto Radio will bill you directly. Failure to return the inoperative assembly within 10 calendar days from its shipping date to the Dealer will result in the processing of a debit for the Dealer price of the replacement assembly against the Dealer's parts account.

Your cooperation in accurately diagnosing the need for a replacement assembly and in carefully following the ordering/return shipping procedure will make this program successful in eliminating vehicle tie-ups.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.