ENGINE EXCHANGE PROGRAMPROC. (V6-3800) SUPERCHARGED (L67)

SUBJECT ENGINE EXCHANGE PROGRAM FOR SUPERCHARGED 3800 V6 (VIN 1) (L67) ENGINE

MODELS/YEARS 1992 NINETY EIGHT TOURING SEDAN

An engine exchange program is now in effect to gain needed product feedback on the 1992 supercharged 3800 V6 (VIN 1) (L67) engine. This engine exchange program will continue through the 1992 model year and will be administered by the Oldsmobile Technical Assistance System (TAS). Its purpose is to provide quick and helpful product feedback on any possible manufacturing related conditions which result in dissatisfaction.

All requirements regarding serviceable and non-serviceable items, warranty claims, processing procedures and shipping instructions are explained below. Your cooperation in following these procedures will greatly improve the effectiveness of the program.

If any internal components require replacement, the engine must be exchanged.

A. ENGINE COMPONENTS WHICH MAY BE SERVICED (without exchange): Only the oil pan, rocker covers, intake manifold, and front cover may be removed to determine whether the engine must be replaced. Before returning the engine, the above mentioned parts must be reinstalled.

B. ENGINE EXCHANGE: Any deficient engine component not included in paragraph 'A' above may necessitate an engine ex-change.

COMPLETE ENGINES ARE REQUIRED FOR EXCHANGE

C. EXCHANGE PROCEDURE: Once the above preliminary diagnosis is made and an exchange unit is deemed necessary, call Oldsmobile Technical Assistance System (TAS), Engine Mechanical Group.

* TAS will require the VIN and engine serial number (refer to the 1992 Ninety Eight Service Manual, Page 0A-3 for engines serial location).

* TAS will arrange with Flint Engine Plant to directly ship a replacement engine within 48 hours. The re- placement engine will be complete except for accessories (i.e., starter, accessory drive, etc.).

* A TAS case number will be provided for each engine exchange. This number must be recorded on the identification card supplied with the replacement engine and must be affixed to the replaced engine being returned. The identification card must be filled out completely.

* To avoid a chargeback, the engine being exchanged must be returned to Flint within 10 days in the original shipping crate. Failure to return the engine will result in the DEALERSHIP being billed the value of an exchange unit.

* The engine being replaced must be complete as removed from the vehicle. Dealerships returning in-complete units risk being billed for missing materials.

All procedural steps must be followed to ensure the dealership is not billed for an engine.

The removed engine must be returned complete as removed from the vehicle in the container provided, without examination of the engine other than as described in paragraph 'A' above. Engine dress on the re-moved engine must remain the same as the replacement engine shipped (i.e., manifolds, throttle body, etc.). Returning engines that have been even partially disassembled may result in your dealership being billed for all materials furnished.

The exchange engine will be shipped with minimum quantity of oil; add oil per specifications.

Attached to the exchange engine will be a return shipping label (freight is prepaid).

D. PREPARATION FOR SHIPPING: Prior to removing the engine from the vehicle, visually check all fluid levels to assure they are within the normal operating range. If not, drain and measure the oil and coolant. Record the oil and coolant measurement results on the repair order. REPLACE THE DRAIN PLUG.

Remove engine assembly as outlined in the 1992 Ninety Eight Service Manual. Remove all plastic shipping plugs and covers from the exchange engine and install them on the removed engine.

If the removed engine leaks, mark leak area on engine. Write the TAS case number on the repair order.

Package the return engine in the shipping container used to ship the exchange engine. Place a copy of the repair order in the envelope provided and attach it to the return engine.

E. SHIPPING INSTRUCTIONS: Place the shipping label over the original container shipping label.

The Bill of Lading and Customs Papers (when necessary) provided with the exchange engine are the only documents required to return ship the removed engine.

Note: The same carrier, whose name is indicated on the Bill of Lading, should be used for the return engine shipment.

All required data on the Bill of Lading will be complete, except for the date and carrier signature. After the Bill of Lading has been dated and signed by the carrier, retain the last copy with your repair order and pro- vide the other copies to the carrier. Your copy of the Bill of Lading, signed by the carrier, is your proof of returning the engine.

The removed engine is to be shipped by Truck Freight Collect to:

GM Powertrain - Flint Engine Plant Building 36, South Dock 902 E. Hamilton Avenue Flint, MI 48550

Attn: 3800 (L67) Engine Exchange Program

To increase the effectiveness of the program, the removed unit should be returned IMMEDIATELY. Failure to return the removed unit will result in the dealership being billed $2,850.00 for the unit furnished, plus an administration charge.

F. WARRANTY CLAIMS PROCESSING PROCEDURE: Upon completion of the repair, a warranty claim is to be submitted.

Labor Operation Labor *Other Number Description Sublet Hours Hours ------ ----------- ------ ----- -----

J1840 Replace Engine Assembly $327.00 6.2 hrs 0.2 hr

* Administrative Allowance.

** The amount identified in the 'sublet' column above represents 30% of the difference between the current GMSPO Dealer Net Price less the engine return credit (Core Allowance) for parts furnished by the Flint Engine Plant. This amount is to be placed in the 'sublet field' of the claim

Note: Applicable miscellaneous items, such as engine oil and engine coolant, may be added to the above sublet amount.

YOUR COOPERATION IS GREATLY APPRECIATED. PROMPT RETURN OF THE REPLACED ENGINE WILL INCREASE THE EFFECTIVENESS OF THIS PROGRAM.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.