The Power Sliding Door (PSD) Diagnostic System Check is an organized approach used in order to identify problems associated with the PSD. Use the PSD Diagnostic System Check as a starting point for any PSD-related complaint. The PSD Diagnostic System Check will direct you to the next logical step in diagnosing the complaint.
The PSD is a very reliable component. The PSD is not likely to be the cause of the malfunction. Most PSD complaints are linked to the following causes:
• | The mechanical operation of the sliding door |
• | Faulty wiring |
• | Faulty connectors |
• | Faulty components |
In order to reduce diagnostic time and prevent unnecessary parts replacement, use the following suggestions:
• | Understand how the PSD operates. |
• | Use the diagnostic tables. |
The following conditions may result in an intermittent operation of the PSD with no DTC stored:
• | Any condition that results in the interruption of power to the system |
• | An out-of-range battery voltage specification |
Normal battery voltage range is within 10-16 V. |
• | Loose or damaged grounds |
An intermittent failure may have the following characteristics:
• | Difficult to detect |
• | Difficult to accurately diagnose |
Faulty electrical connections or wiring causes most intermittent problems. When an intermittent condition is suspected, inspect the suspected circuits for the following conditions:
• | Poor mating of the connector halves |
• | Backed out terminals |
• | Improperly formed or damaged terminals |
• | Wire chafing |
• | Poor wire to terminal connections |
• | Dirty or corroded terminals |
• | Damage to the connector bodies |
• | A broken wire inside the insulation |
The numbers below refer to the step numbers on the diagnostic table.
This step tests for smooth (manual) operation of the sliding door mechanism (rollers and tracks).
This step tests the PSD OPEN operation.
This step tests the PSD CLOSE operation.
This step tests the operation of the PSD on/off switch.
This step tests the PSD disabled open operation with the transaxle shifted out of the PARK position.
This step tests the PSD alarm operation.
This step tests the PSD open/close switch in the B-pillar.
This step tests the PSD operation via the keyless entry transmitter.
This step tests the PSD power assist feature.
This step tests the reversal (obstacle detection) feature.
This step requires you to enter Diagnostic Mode 1: Reading DTCs.
This step tests for PSD DTCs.
This step tests the integrity of inputs to the PSD system.
This step requires you to enter Diagnostic Mode 3: Door Latch Release Actuator Test.
This step tests the PSD for proper operation.
Step | Action | Value(s) | Yes | No | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Does the sliding door slide smoothly without exhibiting any of the following characteristics?
| -- | Go to Step 2 | ||||||||||||
Does the sliding door open? | -- | Go to Step 3 | Go to Step 11 | |||||||||||
Press the open/close switch. Does the sliding door close? | -- | Go to Step 4 | Go to Step 11 | |||||||||||
Does the sliding door remain closed? | -- | Go to Step 5 | ||||||||||||
Does the sliding door remain closed? | -- | Go to Step 6 | Go to Power Sliding Door (PSD) Opens with Transmission Out of Park | |||||||||||
When the transaxle is shifted out of the PARK position, does the PSD alarm sound while the sliding door is closing? | -- | Go to Step 7 | ||||||||||||
Does the sliding door open? | -- | Go to Step 8 | Go to Power Sliding Door (PSD) Inoperative with Right B Pillar Switch | |||||||||||
Press the PSD open/close button on the keyless entry transmitter. Does the keyless entry transmitter operate the sliding door? | -- | Go to Step 9 | Go to Remote Keyless Entry System Check in Keyless Entry | |||||||||||
Does the sliding door open? (This feature is also known as POWER ASSIST.) | -- | Go to Step 10 | Go to Step 11 | |||||||||||
Inspect the reversal (obstacle detection) feature by using the following procedure:
Important: Prepare yourself to push the on/off switch if necessary in order to avoid damage or injury.
Does the reversal (obstacle detection) feature operate as described? | -- | Go to Step 17 | Go to Step 11 | |||||||||||
Enter Diagnostic Mode 1: Reading DTC(s). Refer to Diagnostic Modes in Power Sliding Door (PSD) Diagnostic Information . Does the PSD alarm sound for 3.2 seconds? (This feature indicates that Diagnostic Mode 1 is active.) | -- | Go to Step 12 | Go to Power Sliding Door (PSD) System Does Not Enter Diagnostic Mode 1 | |||||||||||
During Diagnostic Mode 1, the rear side door actuator control module sounds the DTCs that are stored in the memory. Record all of the DTCs. Is DTC 12 (No Trouble Found) the only DTC currently set? | -- | Go to Step 13 | Go to the DTC table in Power Sliding Door (PSD) Diagnostic Information | |||||||||||
Enter Diagnostic Mode 2: Input Test. Refer to Diagnostic Modes in Power Sliding Door (PSD) Diagnostic Information . During this mode, the PSD alarm should toggle between ON and OFF when the following actions are performed:
Does the PSD alarm sound as described above? | -- | Go to Step 14 | ||||||||||||
Enter Diagnostic Mode 3. Refer to Diagnostic Modes in Power Sliding Door (PSD) Diagnostic Information . During this mode the PSD should open from the latched (closed) position to the open position (past ajar, but not fully open). Did the PSD function as described above? | -- | Go to Step 15 | ||||||||||||
15 | Perform the following steps in order to re-initialize the PSD:
Does the PSD operate normally? | -- | Go to Step 17 | Go to Step 16 | ||||||||||
16 | Contact the Technical Assistance Center for the latest technical information and troubleshooting hints. Have you contacted the Technical Assistance Center? | -- | System OK | -- | ||||||||||
17 | Was the malfunction found and a repair made to the PSD? | -- | System OK | Go to Step 18 | ||||||||||
18 | The malfunction is intermittent and is not present at this time. Perform the following steps:
Is the repair complete? | -- | System OK | -- |