Step | Action | Values | Yes | No | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Caution: Refer to Radiator Cap Removal Caution in the Preface section. | ||||||||||||
1 | Verify the customer’s complaint. Are the customer’s concerns verified? | -- | Go to Step 2 | System OK | ||||||||
2 | Check the coolant level. Is the coolant level correct? | -- | Go to Step 4 | Go to Step 3 | ||||||||
3 | Add coolant as needed. Is the repair complete? | -- | System OK | Go to Step 4 | ||||||||
4 | Check the drive belts for tension or damage. Are the drive belts OK? | -- | Go to Step 6 | Go to Step 5 | ||||||||
5 | Correct any problem with the drive belts. Is the repair complete? | -- | System OK | Go to Step 6 | ||||||||
6 | Check the coolant hoses for leaks or kinks. Are the coolant hoses OK? | -- | Go to Step 8 | Go to Step 7 | ||||||||
7 | Repair any problem with the coolant hoses. Is the repair complete? | -- | System OK | Go to Step 8 | ||||||||
8 | Check the surge tank cap for leaks. Is the surge tank cap OK? | -- | Go to Step 10 | Go to Step 9 | ||||||||
9 | Replace the surge tank cap as needed. Is the repair complete? | -- | System OK | Go to Step 10 | ||||||||
10 |
Is there heavy airflow from the heater outlet? | -- | Go to Step 11 | Go to Step 26 | ||||||||
11 | Check for a change in the airflow at various blower speeds. Does the blower speed increase as the switch is turned from minimum to maximum? | -- | Go to Step 12 | Go to Blower Motor Inoperative | ||||||||
12 |
Is the coolant flow visible? | -- | Go to Step 14 | Go to Step 13 | ||||||||
13 |
Are the repairs complete? | -- | System OK | Go to Step 14 | ||||||||
14 |
Does the heater output meet the minimum values given? | -18° C (0°F) -4°C (25°F) 10°C (50°F) 24°C (75°F) Heater Outlet 54°C (129°F) 59°C (138°F) 64°C (147°F) 68°C (154°F) | Go to Step 15 | Go to Step 16 | ||||||||
15 |
Are the repairs complete? | -- | System OK | -- | ||||||||
16 |
Does the door slam? | -- | Go to Step 18 | Go to Step 17 | ||||||||
17 |
Is the repair complete? | -- | System OK | -- | ||||||||
18 |
Is the heater inlet hose hot and the heater outlet hose warm? | -- | Go to Step 19 | Go to Step 22 | ||||||||
19 | Check the thermostat. Refer to Thermostat Diagnosis . Is the thermostat installed and seated properly? | -- | Go to Step 20 | Go to Step 21 | ||||||||
20 | Replace the thermostat. Refer to Engine Coolant Thermostat Replacement . Is the repair complete? | -- | System OK | -- | ||||||||
21 | Reinstall the thermostat. Is the repair complete? | -- | System OK | -- | ||||||||
22 | Inspect the heater hoses for proper installation. Are the heater hoses reversed? | -- | Go to Step 23 | Go to Step 24 | ||||||||
23 | Reinstall the heater hoses properly. Is the repair complete? | -- | System OK | -- | ||||||||
24 |
Is the heater inlet hose hot and the heater outlet hose warm? | -- | System OK | Go to Step 25 | ||||||||
25 | Replace the heater core. Refer to Heater Core Replacement . Is the repair complete? | -- | System OK | -- | ||||||||
26 | Recheck the system using the "Control Settings/Correct Results" tests. Refer to Air Delivery Improper for the automatic system, Air Delivery Improper for the manual system, Improper Control Response for the automatic system, Improper Control Response for the manual system. Is the repair complete? | -- | System OK | Go to Step 27 | ||||||||
27 | Check for airflow from the defroster or the vent outlets. Is there high airflow from the defroster or vent outlets? | -- | Go to Step 28 | Go to Step 29 | ||||||||
28 |
Is the repair complete? | -- | System OK | -- | ||||||||
29 | Switch the mode knob to defrost. Is the defroster airflow OK? | -- | Go to Step 30 | Go to Step 31 | ||||||||
30 |
Is the repair complete? | -- | System OK | -- | ||||||||
31 | Check for airflow change at various blower speeds. Does the blower speed increase as the control is turned from 1-4? | -- | Go to Step 32 | Go to Air Delivery Improper | ||||||||
32 | Check for obstructions in the system at the blower inlet and at the air filter, if the vehicle is equipped with one. Are there any obstructions? | -- | Go to Step 33 | -- | ||||||||
33 | Remove the obstructions in the system at the blower inlet or replace a clogged filter. Is the repair complete? | -- | System OK | -- | ||||||||
34 |
Does the airflow change? | -- | Go to Step 35 | Go to Step 36 | ||||||||
35 |
Is the repair complete? | -- | Go to Step 1 | -- | ||||||||
36 |
Is the repair complete? | -- | Go to Step 1 | -- |