CAMPAIGN: A/C HOSE ASSEMBLY INSTALL A/C HOSE ASSEMBLY
MODELS AFFECTED: 1986 Pontiac Fiero Equipped with 2.5L (RPO LR8, VIN Code R) Engine and Air Conditioning
TO: ALL PONTIAC DEALERS
THIS BULLETIN SUPERSEDES BULLETIN 86-C-11 DATED June, 1988. ALL COPIES OF THE ORIGINAL BULLETIN SHOULD BE DESTROYED.
General Motors has determined that some 1986 Pontiac Fiero model vehicles equipped with 2.5L engines and air conditioning (A/C) may experience fatigue cracking of the A/C hose assembly near the compressor. To prevent the possibility of this condition occurring, an A/C hose assembly support bracket will be installed on all involved vehicles. Additionally, the A/C hose assembly will be replaced as required.
VEHICLES INVOLVED
Involved are certain 1986 Pontiac Fiero model vehicles equipped with a 2.5L engine and air conditioning, produced within the following VIN breakpoints:
Year Plant Beginning Up to and Including ---- ----- --------- ------------------- 1986 Pontiac Start of Production End of Production
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Pontiac Division (see copy of Owner Letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership from this time forward.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operation (GMSPO). To ensure that these parts are obtained as soon as possible, they should be ordered on a C.I.O. order with no special instruction code, but on advise code (2).
Description Part Number Quantity Per Vehicle ----------- ----------- -------------------- A/C Hose Assembly Support Kit 10080324 1
NOTICE: Kit P/N 10080324 consists of the following:
1 - Bracket-Hose Assembly 1 - Spacer 2 - Clamp 1 - Bolt - Flg Hex Hd, M10 x 1.5 x 75 1 - Bolt - Flg Hex Hd, M 8 x 1.5 x 45 1 - Nut - Hex Flg, M 8 x 1.25
Hose Assembly A/C 10089701 1 (As Required)
R-12 Refrigerant NPN 2.2 lbs. (As Required)
SERVICE PROCEDURE
A/C Hose Assembly Support Kit Installation:
1. Inspect pipes on coupled hose assembly. If pipes are damaged (cracked or broken), replace with hose assembly P/N 10089701 per 1986 Pontiac Fiero Service Manual, Section 1B. Evacuate and recharge A/C system per service manual instructions. Proceed directly to Step 11.
NOTICE: Installation of A/C hose assembly support kit P/N 10080324 is NOT required when replacement hose assembly P/N 10089701 is used.
2. If pipes are not damaged, inspect hose assembly for part number stamp, located on crimp portion of one of the hoses.
If P/N is 10089701 (new service P/N), no further service is required. Proceed directly to Step 11.
If P/N is 14101564 and no damage is found, install A/C hose assembly support kit P/N 10080324 per following instructions.
3. Remove (2) existing bolt/screws securing coupled hose assembly to side rail (refer to illustration).
4. Remove and save existing staple from existing sleeve.
5. Slide sleeve away from compressor to allow attachment of clamp to hose assembly.
6. Remove existing nut and bolt/screw, securing existing brackets to compressor.
7. Loosely attach clamps, bracket and spacer as shown in illustration.
NOTICE: BE SURE CLAMPS ARE PROPERLY ORIENTED WITH HOSE DIAMETERS.
8. Correctly position bracket and clamps and torque nuts to 40-60 Nm (30-45 lbs. ft.).
9. Slide existing sleeve back into position.
NOTICE: BE SURE SLEEVE COMPLETELY COVERS RUBBER SECTIONS OF HOSE ASSEMBLY AT COMPRESSOR.
10. Reinstall existing staple to secure sleeve in position.
11. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7901-709).
CLAIM INFORMATION
A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.
DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
Other* Failure Labor Labor Labor Net ** Operation Code Operation Hours Hours Amount --------- ---- --------- ----- ----- ------
Inspect A/C Hose/Pipe Assembly P/N-No Service Required 96 V4491 0.2 0.1
Install A/C Hose Assembly Support Kit 96 V4490 0.5 0.1
Replace A/C Hose/Pipe Assembly & Recharge System 96 V4492 0.9 0.1 $5.19
* In addition, dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.
**The $5.19 identified in the "Net Amount" column represents the cost plus 30% for 2.2 lbs. of R-12 refrigerant used when using operation V4492 and recharging the system.
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.
REIMBURSEMENTS
Claims for customer reimbursement on previously paid A/C compressor suction and discharge hose assembly replacement will be considered. Owners should present documentation that reasonably confirms the amount of unreimbursed repair expense, a description of the repair, the date of the repair and the person or entity performing the repair. Review the owner's documentation, fill out Owner Refund Request Form (#7201-039) and mail to the zone office with original substantiating documentation. Itis imperative that Labor Operation V4492 be inserted on the Reimbursement Form in the space provided. The owner should be given photocopies of the original receipts to retain for his/her records. Requests for reimbursements must be received by March 1, 1989.
RECORDING COMPLETION
Repairs submitted for vehicles not involved in the campaign will not be paid. Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.
Dear Pontiac Owner:
This notice has been sent to inform you that Pontiac Division is initiating a recall campaign that includes your vehicle.
REASON FOR RECALL
General Motors has determined that some 1986 Pontiac Fiero model vehicles equipped with 2.5L four cylinder engines and air conditioning (A/C), may experience fatigue cracking of the A/C hose assembly near the compressor. This condition could cause your A/C to stop working properly.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, an A/C hose assembly support bracket will be installed on all involved vehicles. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service is approximately thirty (30) minutes, but please allow additional time for your dealer to schedule and process your vehicle.
The enclosed Owner Identification Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
