CAMPAIGN: SHIFT CONTROL CABLE (INSTALL REVISED CABLE)

Subject: PRODUCT SAFETY CAMPAIGN 92-C-11 SHIFT CONTROL CABLE

Models Affected: 1992 PONTIAC FIREBIRD

TO: ALL PONTIAC DEALERS

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall cwnpaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair dieir vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Pontiac Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has determined that a defect which relates to motor vehicle safety exists in some 1992 Firebird model vehicles with 4L60 automatic transmissions (MD8). These vehicles exhibit a condition in which the shift control cable conduit may separate. These cable separations would prevent the transmission from being shifted into the proper position. For example, the vehicle may not be in park at the transmission with the shift lever in the park position or the transmission may be in drive or reverse with the vehicle shift lever in the neutral or park position. This condition may cause unexpected vehicle movement and could result in a vehicle crash without prior warning. To prevent the possibility of this condition occurring, dealers are to install a revised shift control cable.

VEHICLES INVOLVED

Involved are certain 1992 Firebird model vehicles with 4L60 automatic transmissions (MD8) built within the following VIN breakpoints:

Up To And Year Plant Beginning Including ---- ----- ---------- --------- 1992 Ste Therese NL212946 NL226654

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are fumished to the involved dealers with the campaign bulletin. Owner name and address data fumished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Pontiac Division (see copy of Owner Letter included with this bulletin).

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operation (GMSPO). To ensure that these parts are obtained as soon as possible, they should be ordered from GMSPO on a C.I.O. order with no special instruction code, but on advise code (2).

Quantity Description Part Number Per Vehicle ----------- ----------- ----------- Shift Control Cable 10232154 1

NOTICE: Dealers are to return all service inventory of part number 10203557. Please identify as a special retum on your PC659 document.

SERVICE PROCEDURE

(Numbers in parenthesis refer to figure on page 4.)

1. Remove negative (-) battery cable.

2. Raise and suitably support vehicle. Refer to Service Manual GENERAL INFORMATION (Section OA).

3. Remove transmission shift cable nut (1).

4. Disconnect transmission control cable (2) from shift cable bracket (3).

5. Lower vehicle.

6. Remove console. Refer to Service Manual INSTRUMENT PANEL, CLUSTER AND CONSOLE (Section 8C).

7. Disconnect shift control cable (2) by removing the retainer (4) at the floor shift control assembly (5).

8. Remove shift control cable (2) from floor.

9. Install new shift control cable (2) to floor.

10. Connect new shift control cable (2) to floor shift control assembly (5).

11. Install retainer (4) to floor shift control assembly (5).

12. Install console. Refer to Service Manual INSTRUMENT PANEL, CLUSTER AND CONSOLE (Section 8C).

13. Place floor shift control lever (5) in " Neutral.

14. Raise and suitably support vehicle. Refer to Service Manual GENERAL INFORMATION (Section OA).

NOTICE

When fasteners are removed, always reinstall them at the same location from which they were removed. If a fastener needs to be replaced, use the correct part number fastener for that application. If the correct part number is not available, a fastener of equal size and strength (or stronger) may be use. Fasteners that are not reused, and those requiring thread locking compound will be called out. The correct torque value must be used when installing fasteners that require torque. If the above conditions are not followed, parts or system damage could result.

15. Install new shift control cable (2) into shift cable bracket (3).

16. Install shift control cable nut (1).

17. Adjust new shift control cable (2).

- Loosen shift cable nut (1) at shift lever (6).

- Rotate shift lever (6) fully clockwise to "PARK" detent and then back to "NEUTRAL" (2 detents).

18. Tighten shift cable nut (1) to 15 N.m (11 lb. ft.). Floor shift lever (5) and transmission shift lever (6) are to remain in the "NEUTRAL" position when tightening shift cable nut.

19. Lower vehicle.

20. Check cable adjustment by rotating floor shift control lever (6) through the detents.

21. Connect negative (-) battery cable.

22. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label. " Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7201-709.)

CLAIM INFORMATION

A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

*Other Failure Labor Labor Labor Operation Code Operation Hour Hour --------- ------- --------- ----- ------

Install New Shift 96 V7680 0.4 0.1 Control Cable

* In addition dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0. 1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.

RECORDING COMPLETION

Repairs submitted for vehicles not involved in the campaign will not be paid.

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS. " Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.