The shaft system is damaged.

Replace the steering column. Refer to Steering Column Replacement .

The housing assembly is damaged.

Replace the steering column. Refer to Steering Column Replacement .

The brake transmission shift interlock (BTSI) system is damaged.

Repair or replace the BTSI as required .

The key is incorrect, bent, or twisted.

Replace the key.

The park lock cable is not adjusted properly.

Adjust the park lock cable.