Product Safety - Airbag System-Passenger Sensing (Canada Only)

General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2007 Pontiac G6 vehicles in Canada. The right front passenger seats in these vehicles are built with a passenger sensing system. When tested with a representative, unrestrained six year old child, the system is designed to turn the right front passenger’s frontal airbag off. Interference when the system was calibrated can cause it to fail this test. In the event of a crash, the frontal airbag could deploy and the child could be killed or seriously injured by the airbag.

The owner manual explains how to use the passenger sensing system. The airbag status indicator displays the status of the airbag. Whenever the front passenger seat is occupied, the driver should always check the airbag indicator to see if the airbag is on or off. If it is not correct for the situation, the passenger should be moved to a different seat. A child restraint installed properly in the back seat is the safest place for children.

Dealers are to replace the passenger sensing system.

Involved are certain 2007 Pontiac G6 vehicles in Canada built within these VIN breakpoints:

Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using GMVIS. Not all vehicles within the above breakpoints may be involved.

For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through GMinfoNet Recall Reports. Dealers will not have a report available if they have no involved vehicles currently assigned.

The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

Caution: Replace the passenger presence system as a complete assembly to prevent possible injury to the occupant. All components in the service kit are assembled and calibrated as a unit. Using only some of the components in the service kit will cause the passenger presence system to operate improperly.

Caution: To avoid personal injuries, re-zero the passenger presence system whenever you remove or replace the seat cushion or trim. Failure to do so may cause the system to malfunction.

Replace the passenger presence system. Refer to Inflatable Restraint Passenger Presence System Replacement - Front (w/Heated Seat) or Inflatable Restraint Passenger Presence System Replacement - Front (w/0 Heated Seat) in SI.

The General Motors Courtesy Transportation Program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for courtesy transportation guidelines.

Submit a Product Recall Claim with the information indicated below:

Refer to the General Motors WINS Claim Processing Manual for details on Product Recall Claim Submission.

General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).

All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

Dear General Motors Customer:

General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2007 Pontiac G6 model vehicles in Canada. The right front passenger seats in these vehicles are built with a passenger sensing system. When tested with a representative, unrestrained six year old child, the system is designed to turn the right front passenger’s frontal airbag off. Interference when the system was calibrated can cause it to fail this test. In the event of a crash, the frontal airbag could deploy and the child could be killed or seriously injured by the airbag.

The owner manual explains how to use the passenger sensing system. The airbag status indicator displays the status of the airbag. Whenever the front passenger seat is occupied, the driver should always check the airbag indicator to see if the airbag is on or off. If it is not correct for the situation, the passenger should be moved to a different seat. A child restraint installed properly in the back seat is the safest place for children.

Your GM dealer will replace the passenger sensing system. This service will be performed for you at no charge.

You may be contacted by a dealer other than the dealer who sold or is currently servicing your vehicle. Please be advised that you may take your vehicle to the General Motors dealership of your choice to have the recall service work completed. Please contact your dealer as soon as possible to arrange a service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

Customer Support Department

General Motors of Canada Limited

06208