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Service Update for Inventory and Customer Vehicles - Transmission Software and Calibration Update - Expires with Base Warranty

Subject:07235 -- Service Update for Inventory and Customer Vehicles -- Transmission Software and Calibration Update -- Expires with Base Warranty

Models:2008 Pontiac G6
2008 Saturn Aura



THIS SERVICE UPDATE INCLUDES VEHICLES IN DEALER/RETAILER INVENTORY AND CUSTOMER VEHICLES THAT RETURN FOR ANY TYPE OF SERVICE, AND WILL EXPIRE AT THE END OF THE INVOLVED VEHICLE'S NEW VEHICLE LIMITED WARRANTY PERIOD.

Purpose

This bulletin provides a service procedure to reprogram the engine and transmission control modules in certain 2008 model year Pontiac G6 and Saturn Aura model vehicles for customer complaints about drivability, particularly hesitation and shift busyness.

This service procedure should be completed as soon as possible on involved vehicles currently in dealer/retailer inventory and customer vehicles that return to the dealer/retailer for any type of service during the New Vehicle Limited Warranty coverage period.

Vehicles Involved

A list of involved vehicles currently in dealer/retailer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in DealerWorld (GM and Saturn US), or attached to the Dealer Communication (Canada), used to release this bulletin. Customer vehicles that return for service, for any reason, and are still covered under the vehicle's base warranty, and are within the VIN breakpoints provided below, should be checked for vehicle eligibility in the appropriate system listed below.

Year

Division

Model

From

Through

2008

Pontiac

G6

84100005

84110526

2008

Saturn

Aura

8F100001

8F111074

Important: Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above breakpoints may be involved.

-- GM dealers and Canadian Saturn retailers should use GMVIS.

-- US Saturn retailers should use the AS/400 system.

Parts Information

Do not attempt to order the calibration number from GMSPO. The calibration numbers required for this service procedure are programmed into control modules via a Techline Tech 2® scan tool and the Techline Information System (TIS) 2000 terminal with the calibration update. Use data version 8.5 for 2007 or later, available on TIS 2 Web 08/19/07; and on TIS DVD version 9.0/ 2007 or later, mailed to dealers beginning 09/12/07. If you cannot access the calibration, call the Techline Customer Support Center.

Service Procedure

The "Required Field Actions" section of the GM Vehicle Inquiry System (GMVIS) must be checked to determine if a specific vehicle requires this action. If GMVIS indicates that Service Update Bulletin 07235 remains ‘open’ and ECM/TCM reprogramming has not taken place, reprogram the ECM/TCM using a Tech 2® scan tool with the calibration update from Techline Information System (TIS).

Notice: Before reprogramming, please check the battery condition to prevent a reprogramming error of any of the modules due to battery discharge. Battery voltage must be between 12 and 16 volts during reprogramming. If the vehicle battery is not fully charged, use jumper cables from an additional battery. Be sure to turn off or disable any system that may put a load on the battery, such as automatic headlamps, daytime running lights, interior lights, heating, ventilation, and air conditioning (HVAC) system, radio, engine cooling fan, etc. A programming failure or control module damage may occur if battery voltage guidelines are not observed.

: The ignition switch must be in the proper position. The Service Programming System (SPS) application prompts you to turn ON the ignition, with the engine OFF. DO NOT change the position of the ignition switch during the programming procedure, unless instructed to do so.

Make certain all tool connections are secure, including the following components and circuits:

    • The RS-232 communication cable port
    • The connection at the data link connector (DLC)
    • The voltage supply circuits

DO NOT disturb the tool harnesses while programming. If an interruption occurs during the programming procedure, programming failure or control module damage may occur.

DO NOT turn OFF the ignition if the programming procedure is interrupted or unsuccessful. Ensure that all control module and DLC connections are secure and the TIS terminal operating software is up to date.

  1. Verify that there is a battery charge of 12 to 16 volts. The battery must be able to maintain a charge during programming. Use an additional jump battery if necessary. Only use approved Midtronics charger or Jumper Packs, etc. to maintain proper battery voltage during programming.
  2. Reprogram the Engine Control Module (ECM) then the Transmission Control Module (TCM) under Programming Sequence ECM/TCM . Refer to SI and Service Programming System (SPS) documentation for ECM and TCM programming instructions, if required.

Claim Information - GM and Saturn Canada

For vehicles repaired under this service update, use:

Labor Operation

Description

Labor Time

V1697

Reprogram ECM/TCM

1.0 hr

Claim Information - US Saturn

To receive credit, submit a claim with the information below:

Labor Operation

Description

Case Type

Labor Hrs.

V1697

Reprogram ECM/TCM

VC

1.0 hr