Information on Intermittent Loss of Radio Speakers/Sound When Played at Very High Volume - Normal Condition/Design Intent

Some customers may comment that the radio audio or speakers may turn off intermittently resulting in no sound. This may occur when the radio is played at very high or full volume for an extended period. The radio is designed to shut itself off to protect the amplifier from overheating under such severe usage. When the amplifier cools down, the radio will reset and function normally. This characteristic is NOT a failure of any component. Do not replace the radio for this condition; it is the designed and intended function of the protection circuit.

Important: This characteristic is NOT a failure of any component. Do not replace the radio for this condition, it is the designed and intended function of the protection circuit.

The radio has a built in function that limits distortion. Distortion is the main generator that causes heat buildup in the amplifier. This is a user selectable function that is accessible in the Personalization Programming Menu available through the I/P display. The Dynamic Distortion selection must be turned ON to activate this function. The Dynamic Distortion circuit will limit the radio volume and dynamic range to control distortion at high sound levels. The Dynamic Distortion feature will slightly limit volume and will reduce the heat generated in the amplifier, however, continued operation even with the Dynamic Distortion turned on can result in overheat and radio shut down. Refer to the Owner's Manual for specific instructions to enable this feature. Additionally, you should instruct your customer to keep the Dynamic Distortion feature ON.