Control buttons located on the steering wheel provide remote operation of various audio system functions. The remote controls constitute a resistive network. When a button is pressed, the change in resistance is interpreted by the radio as a button press and the appropriate function is actioned.
This diagnostic procedure supports the following DTC:
DTC B0011 Steering Wheel Remote Button Jammed
With the ignition in either the Accessories position or the On position, DTC B0011 will set if a steering wheel control button remains pressed or stuck for more than 30 seconds.
The numbers below refer to the step numbers on the diagnostic table.
This step tests for proper operation of the steering wheel radio control buttons.
Uses the scan tool data list to check the state of the steering wheel control buttons.
This step tests for correct resistance range of the steering wheel radio control circuit.
This step tests the steering wheel radio control circuit for a short to ground.
Step | Action | Values | Yes | No |
---|---|---|---|---|
Schematic Reference: Steering Wheel Controls Schematics | ||||
1 | Did you perform the Diagnostic System Check - Vehicle? | -- | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
Does the audio system operate as expected? | -- | System OK | Go to Step 3 | |
Does the scan tool display KEY RELEASED? | -- | Go to Step 4 | Go to Step 5 | |
4 | Press each of the steering wheel remote control buttons in turn. Does the scan tool display the name of each button when pressed? | -- | Go to Step 8 | Go to Step 6 |
Is the resistance as specified? | Between 3.5K ohms - 3.9K ohms | Go to Step 7 | Go to Step 9 | |
6 | With the ohmmeter connected as in Step 5, press and hold the MUTE button on the steering wheel radio controls. Is the resistance as specified? | Between 270 ohms - 300 ohms | Go to Step 7 | Go to Step 10 |
Is the resistance as specified? | Open Circuit | Go to Step 8 | Go to Step 9 | |
8 |
Is the resistance as specified? | Between 3.5K ohms - 3.9K ohms | Go to Step 11 | Go to Step 9 |
9 | Repair a fault in the steering wheel control circuit . Refer to Wiring Repairs . Did you complete the repair? | -- | Go to Step 12 | |
10 | Replace steering wheel remote controls. Did you complete the repair? | -- | Go to Step 12 | |
11 | Replace the audio system head unit. Refer to Radio Replacement . Did you complete the repair? | -- | Go to Step 12 | |
12 |
Does the DTC reset? | -- | Go to Step 2 | System OK |